Share via

Something Went Wrong - Intune Company portal

Loremy Mark Nisola 6 Reputation points
May 5, 2021, 3:48 AM

I am tying to setup MDM Intune on our company. When I am about to register the android device this error is showing when accessing portal.manage.microsoft.com

What might be the configuration I am missing.

On tenand Administration the Office app and Azure apps was already set to show. 93799-intune-portal-error.jpg

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
969 questions
0 comments No comments
{count} vote

4 answers

Sort by: Most helpful
  1. Lu Dai-MSFT 28,431 Reputation points
    May 5, 2021, 7:03 AM

    @Loremy Mark Nisola Thanks for posting in our Q&A.

    For this issue, did you use the BYOD(Android Enterprise personally owned devices with a work profile) method to enroll Android device?

    Before Android enrollment, it is needed to set up intune. We can refer to the following link:
    https://learn.microsoft.com/en-us/mem/intune/fundamentals/deployment-guide-enrollment#prerequisites

    If you use the BYOD method to enroll android device, the video in the following link describes step by step.
    https://learn.microsoft.com/en-us/mem/intune/user-help/enroll-device-android-work-profile

    Hope the above information will help.


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.

  2. IT Bridgefund 6 Reputation points
    Jul 11, 2022, 7:04 AM

    Hello, I am having the same error but I am using an apple device which is MDM connected.

    1 person found this answer helpful.

  3. Sameh Sobhy Abdelrady 6 Reputation points
    Jul 11, 2022, 8:33 AM

    I can't asked a question

    0 comments No comments

  4. IT Bridgefund 6 Reputation points
    Jul 11, 2022, 8:35 AM

    I managed to get the by passed the error. You have to go to your devices that are not enrolled yet and assign a profile, that was what helped me.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.