Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,335 questions
3 answers
One of the answers was accepted by the question author.
M365 backup pricing
I have been backing up M365 via the 365-admin portal. The costs skyrocketed so I deleted the policy connected to the subscription to stop billing. Does M365 backup from Azure continue charging for deleted items and if so, how does it go about that?
Microsoft 365 and Office | Other
asked
2026-08-10T12:19:09.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Diana Piloya
245
Reputation points
accepted
2026-10-14T10:59:30.17+00:00
Diana Piloya
245
Reputation points
0 answers
Request to Reset Microsoft Authenticator Verification
Hello Microsoft Support, I need help resetting the Microsoft Authenticator verification for my administrator account: ******@label-expert.nl. I previously operated under the business name Label Expert, but my company is now called BaasLabel, and I use…
Microsoft 365 and Office | Access | For business | Windows
Microsoft 365 and Office | Access | For business | Windows
A family of Microsoft relational database management systems designed for ease of use.
2,040 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 24%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYB%3C/text%3E%3C/svg%3E)
0 answers
Windows 11 Camera Roll Not Saving to OneDrive? Check the Camera Roll Library Location
I have encountered an issue on three separate Windows 11 computers within our organisation. All three devices are Microsoft Entra ID joined and managed within the same environment, with OneDrive configured to back up the standard user folders, including…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,012 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 52%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
2 answers
Removing Old Email Address from Suggested
Is there a way to permanently remove one old email address from my suggested recipients in Classic Outlook without clearing my entire AutoComplete or contact suggestion history? I am looking to do this since the recipient has a new address and I do not…
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,144 questions
asked
2026-10-13T16:28:31.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 7.000000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rachhvir Dhaliwal
0
Reputation points
answered
2026-10-14T10:59:16.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,525
Reputation points Microsoft External Staff
Moderator
2 answers
Locked out of personal Azure account by MFA – lost Authenticator, cannot open a support ticket
I own a personal Azure account (signed in with a personal Microsoft account, pay-as-you-go). I am the only user and Global Administrator of its Default Directory tenant — there is no other admin who can reset my MFA. When I sign in at portal.azure.com,…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,635 questions
asked
2026-10-14T08:16:14.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 85%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hussain Abbasi
0
Reputation points
answered
2026-10-14T10:57:09.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 78%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alan La Pietra (CSA)
320
Reputation points Microsoft Employee
1 answer
Core Windows apps failing to open, TPM 2.0 disabling itself
Hi, I've been having an issue with my PC recently where I can't open some core windows apps. Media player, calculator, snipping tool, Windows Security, and game bar all come with this notification (maybe more apps too). The game bar happens when I open a…
Windows for home | Windows 11 | Performance and system failures
32,607 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 43%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
How to fix Win11 0xc1900101 - 0x40017 ' the installation failed in the second boot with an error during BOOT operation' 23H2 to 26H2 using mounted ISO
Hi, I am getting the same issue as with this question - but advisor had to create a dedicated Fixlist script to solve the…
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked
2026-10-09T08:00:11.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 46%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
michaelJLW
0
Reputation points
edited the question
2026-10-14T10:55:30.3933333+00:00
michaelJLW
0
Reputation points
1 answer
URGENTE - Recuperación de acceso al único Administrador Global del tenant
Buenos días, Necesitamos asistencia urgente para recuperar el acceso administrativo a nuestro tenant. La organización dispone de un único Administrador Global, ******@hipotecate.onmicrosoft.com, y dicho usuario ya no tiene acceso al método MFA registrado…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,588 questions
asked
2026-10-14T10:29:26.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 27%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Manuel Martinez
0
Reputation points
edited the question
2026-10-14T10:55:27.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
4,330
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix Win11 0xc1900101 - 0x40017 ' the installation failed in the second boot with an error during BOOT operation' 23H2 to 25H2 using Windows Update ISO
Hi, I am getting the same issues as with this question (however in this the advisor had to create a dedicated Fixlist script to solve the…
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked
2026-10-14T10:16:23.6633333+00:00
michaelJLW
0
Reputation points
answered
2026-10-14T10:55:22.4833333+00:00
Chance Maurice Niyonzima
495
Reputation points
Independent Advisor
10 answers
Copilot Update Glitch: Immediate Daily Chat Limit and Missing History (Sept 8th Update
Hello, I am posting to report a major bug with the recent Microsoft Copilot update that occurred on September 8th around 2:00 PM - 3:00 PM Eastern Time. Immediately following this update, two severe issues occurred simultaneously on my free Microsoft…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
313 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
2 answers
Number to call for support
I need to know the correct number to call for Microsoft security
Windows for home | Windows 11 | Security and privacy
8,796 questions
asked
2026-04-07T14:46:00.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 79%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
D Matheny
0
Reputation points
edited an answer
2026-10-14T10:54:31.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,455
Reputation points
Independent Advisor
1 answer
Why does Anthropic Claude cost reporting in Azure Cost Management not provide the same resource-level visibility as Azure OpenAI?
We are using Anthropic Claude models in Azure AI Foundry and analyzing usage and cost through the Azure Cost Management API and Cost Details API. For Azure OpenAI resources, billing data provides resource and meter information that can be used to…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,070 questions
asked
2026-10-08T19:22:32.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 56.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jaganathan L
10
Reputation points
answered
2026-10-14T10:54:14.49+00:00
Jaganathan L
10
Reputation points
2 answers
How to find Microsoft files: ONE NOTE en-us and 365 en-us and delete them.
Unable to install new MS Office24 Program. I used other uninstall program to remove 365 Office. When running install Office24, it tells me those 2 files need to be removed. I've searched for them with several different way's, but with no results. Would…
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,967 questions
asked
2026-10-12T01:16:08.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 1%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bob Bowker
0
Reputation points
answered
2026-10-14T10:53:31.9633333+00:00
Kai-H
28,525
Reputation points Microsoft External Staff
Moderator
1 answer
Windows Job Object reports ActiveProcesses=1 after worker exit and an unexpected PID
I'm developing a paper/simulation-only Python research platform on Windows using CPython 3.13.15 and Win32 APIs. I'm investigating unexpected Windows Job Object membership and how to establish safe process termination and resource cleanup. Environment…
Windows development | Windows API - Win32
3,059 questions
asked
2026-10-12T18:07:09.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 56.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Carlos Garcia
0
Reputation points
commented
2026-10-14T10:51:57.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 18%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Taki Ly (WICLOUD CORPORATION)
5,710
Reputation points Microsoft External Staff
Moderator
0 answers
Upgrade MS 365 - Cash back for payment of former version
I Paid the LIcence of my Office Family a few day ago and the same day I decided to upgrade to MS Premium . Then I paid a double fee. Please refund the Family version license as soon as possible. Thanks a lot
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,091 questions
asked
2026-10-14T10:51:02.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 67%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Stephan Gerard
0
Reputation points
asked
2026-10-14T10:51:02.7066667+00:00
Stephan Gerard
0
Reputation points
1 answer
Azure account stuck in "under review" for 11+ business days - no email, cannot create support ticket (no subscription yet)
I signed up for an Azure account (Pay-As-You-Go, company details submitted: business license + legal representative ID of a Chinese company) around Oct 1, 2026. Since then, the signup status page (signup.azure.com/screen) keeps showing…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,070 questions
asked
2026-10-14T09:38:57.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 90%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHZ%3C/text%3E%3C/svg%3E)
Hazel Zhang
0
Reputation points
answered
2026-10-14T10:50:05.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 19%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
faisuclients
0
Reputation points
1 answer
Access blocked with ERROR_VUE_WIDE_BLOCK (blockCategory=Finance) on Microsoft Learn
Hello, I am encountering an unexpected access block when trying to view certain pages on Microsoft Learn. Error Code: ERROR_VUE_WIDE_BLOCK Block Category: Finance Issue: Whenever I try to load specific documentation, I am redirected to an unexpected…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,334 questions
asked
2026-10-14T04:16:58.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 51%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Bhavana Ravichandran
0
Reputation points
edited the question
2026-10-14T10:49:21.26+00:00
Gérard Oomens
133.3K
Reputation points
Volunteer Moderator
1 answer
Único Administrador Global bloqueado por MFA. El código de Microsoft Authenticator es rechazado como incorrecto. Error TenantAccessBlockedException. No tengo acceso al tenant para abrir una incidencia.
La contraseña funciona correctamente y puedo restablecerla, pero no puedo completar la autenticación multifactor porque Microsoft Authenticator rechaza el código indicando que es incorrecto. No existen otros Administradores Globales que puedan…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,588 questions
asked
2026-10-13T12:02:33.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 9%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
ELECIMEX
0
Reputation points
edited an answer
2026-10-14T10:49:02.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi Nguyen
2,510
Reputation points
Independent Advisor
1 answer
Microsoft Surface Pro 8 keyboard issue
Hello. I have a Microsoft Surface Pro 8, and its Type Cover keyboard does not work. I tested two different Microsoft Surface keyboards, including(a new one) one that works on another Surface device. Both attach to my Surface, but pressing any key…
Surface | Accessories | Surface Type Cover
504 questions
asked
2026-10-14T10:48:26.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 28.999999999999996%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
ibrahim hanif abdulmalik
0
Reputation points
answered
2026-10-14T10:48:41.88+00:00
AI answer
2 answers
how to remove print to file
How to remove option to print to file for printing documents
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,335 questions
asked
2026-10-13T18:52:27.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 44%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ronald Berry
0
Reputation points
answered
2026-10-14T10:48:18.4766667+00:00
Kai-H
28,525
Reputation points Microsoft External Staff
Moderator