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2 answers

Windows update

I download this 2026-09 Security Update (KB5129195) (26200.9457) and goes to 100%, But here is the kicker and hour later or less, Then i have to download it again and I did every single thing that Microsoft told me to do and even factory reset, soft and…

Windows for home | Windows 11 | Windows update
asked 2026-09-18T17:48:57.3233333+00:00
Knight Night 0 Reputation points
answered 2026-09-18T23:54:30.9533333+00:00
Clary-N 16,020 Reputation points Microsoft External Staff Moderator
0 answers

Excel Certification Under Terminated School Account

I received a Microsoft Excel Expert certification back in 2021, but it was under my now-inaccessible student email, ******@student.onslow.k12.nc.us. I apparently forgot to transfer it over to this account when I graduated some years back, and the account…

Microsoft 365 and Office | Excel | For education | Other
asked 2026-09-18T23:54:29.9+00:00
Jericho M 0 Reputation points
0 answers

Microsoft Office Add-in Catalog and Entitlement Failure

I am a personal Microsoft 365 Family subscriber. The ChatGPT Office add-in previously worked normally, but it can no longer update or load in Excel, Word, or PowerPoint. Excel displays “You do not have permission to use this add-in,” and Word displays…

Microsoft 365 and Office | Other
asked 2026-09-18T23:53:51.1633333+00:00
wang 0 Reputation points
1 answer

CoPilot won't allow me to enter data in Excel!!

CoPilot ruined Excel for me. It said it would clean up worksheets, o I said OK. Now I can't enter any data. I want to remove CoPilot. I am very annoyed.

Microsoft Copilot | Other
asked 2026-09-17T15:14:43.3333333+00:00
Barbara McGinty 0 Reputation points
commented 2026-09-18T23:53:36.5366667+00:00
Emma1-N 12,620 Reputation points Microsoft External Staff Moderator
1 answer

I keep getting "Check your microsoft account We couldn't connect to your Microsoft account. Tap here to fix" on Phone

My microsoft account on my phone keeps generating a message for about the last month. After I tap the message and put in my hotmail email. , and next it says "Get a sign-in request" I never had this happen before, I click send request then…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-15T12:58:00.06+00:00
alan933 20 Reputation points
commented 2026-09-18T23:53:11.6066667+00:00
Emma1-N 12,620 Reputation points Microsoft External Staff Moderator
1 answer

Android Edge Browser Öffnen externer Apps

Hallo, auf meinem bisherigen Smartphone lief alles ohne Probleme, aber auf dem neuen, nach der Installation von Microsoft Edge habe ich nur Probleme. Einstellungen sind alle vom vorherigen Smartphone übernommen oder angepasst worden. Da lief die…

Microsoft Edge | Other | Android
asked 2026-09-17T12:42:45.3233333+00:00
Markus René Frotscher 0 Reputation points
commented 2026-09-18T23:52:15.57+00:00
Emma1-N 12,620 Reputation points Microsoft External Staff Moderator
1 answer

User Not Appearing When Searching on Teams

Hi , i have a user who is not visible in teams search, the user account is enabled and have teams license the user is not hidden from GAL the user was able to be searched with out any troubles before but recently is not appearing in the search bar…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-09-18T07:55:02.37+00:00
Habib Ullah Yusufzai 0 Reputation points
commented 2026-09-18T23:50:43.94+00:00
Ahmad Bataineh 0 Reputation points
2 answers

Request for changing my legal name in MS AZ-104 exam (30 Oct 2026)

To whom it may concern, I plan to take MS AZ-104 exam on 30 Oct 2026. My candidate name is Chihyong Kim due to my work email address information input for registering it thru Microsoft ESI in the past. (eg: ******@mail.mil) The correct legal name…

Community Center | Not monitored
asked 2026-09-18T20:53:02.2833333+00:00
Ji Hyung Kim 0 Reputation points
answered 2026-09-18T23:50:18.1033333+00:00
Julian Sharp 43,336 Reputation points
3 answers

outlook 16.113 for macos (27) seems locked offline and in legacy mode

Updated macos to 27 yesterday today outlook app was updated to 16.113 and will not open correctly. It reports that outlook is offline and the mode toggle shows it is in legacy mode. I changed the toggle to off for legacy and the app restarted but is…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-17T14:19:50.5266667+00:00
Denis Hill 15 Reputation points
edited a comment 2026-09-18T23:50:07.4433333+00:00
Hornblower409 15,070 Reputation points
2 answers

how to fix when it says no device found for output or input

i have no sound and when I troubleshoot the issue it says my laptop has no device for output or input so I also have no mic

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-15T23:30:21.7966667+00:00
Tina Cribb 0 Reputation points
commented 2026-09-18T23:50:02.4166667+00:00
Emma1-N 12,620 Reputation points Microsoft External Staff Moderator
1 answer

Your virus and threat protection is managed by your organisation Problem

Hello, I hope you can help me solve this problem. I assembled a brand new PC and then wanted to activate Windows Defender protection, but when I went to activate it, this message appeared: Your virus and threat protection is managed by your organisation…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-17T11:09:42.06+00:00
kay wq 0 Reputation points
commented 2026-09-18T23:49:58.7066667+00:00
kay wq 0 Reputation points
1 answer

explorer.exe "Windows cannot find (null)" error

Every time my PC is turned on my PIN is reset forcing me to use my password instead and upon logging in I get an error message from explorer.exe stating that "Windows cannot find (null)". I've tried running sfc /scannow, DISM, checked regedit,…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-18T23:07:51.7133333+00:00
Sheik 0 Reputation points
answered 2026-09-18T23:49:57.5033333+00:00
John DeV 170.1K Reputation points Independent Advisor
2 answers

Microsoft needs to delete my old email address of ******@q.com; settings does not allow

My email provider no longer supports the old domain as of October 2025; I changed the email address from ******@q.com to ******@myctl.net. In my settings I cannot delete ******@q.com from Microsoft and MS continues to want to send emails to that…

Outlook | Web | Outlook.com | Email
asked 2026-09-18T23:14:09.79+00:00
Carol Pickens 0 Reputation points
answered 2026-09-18T23:49:32.28+00:00
EmilyS726 267.3K Reputation points Independent Advisor
2 answers

An email I was sending to people I know got blocked

I sent an email to my contacts and outlook would not send it. How do I correct this? It is an important email that needs to go out. It is not spam. Everyone it is going to knows me personally. I need it addressed ASAP. Please let me know what to do,…

Outlook | Web | Outlook.com | Email
asked 2026-09-18T19:46:58.86+00:00
Kevin Paterson 0 Reputation points
answered 2026-09-18T23:48:41.03+00:00
Brian Tillman 27,030 Reputation points Independent Advisor
2 answers

Too much spam in outlook email.

https://images-ext-1.discordapp.net/external/yJQx__0YttxdBxI6gRdX7sv8ypB3v6MpEtZKTcBpopg/https/images.steamusercontent.com/ugc/12784111438605957191/7B4AB6D09E85256C33B65AEBFB34E09DEC15A07C/?format=webp&width=1280&height=673 Hello, apparently this…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-18T20:24:40.3933333+00:00
Paulo Ferreira 0 Reputation points
answered 2026-09-18T23:45:14.29+00:00
Brian Tillman 27,030 Reputation points Independent Advisor
1 answer

NDR 550 5.1.90 – Daily Recipient Limit Exceeded for Service Account | Urgent Assistance Required

NDR 550 5.1.90 – Daily Recipient Limit Exceeded for Service Account | Urgent Assistance Required

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,007 questions
asked 2026-05-12T07:46:05.8066667+00:00
Priyadharshini K 0 Reputation points
commented 2026-09-18T23:42:10.4433333+00:00
Robin Poulose Edapilly 231 Reputation points Microsoft External Staff
1 answer

Can't get Outlook to Open on my Mac

I have the basic 365 plan and I use outlook to get my emails. It stopped working and I can't get it to open on my Mac. Here are the particulars when I try and refresh my license: Microsoft Device ID: 32162050-7DE8-59B9-84CE-BA15CCACC220 Microsoft…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-18T23:02:56.59+00:00
John Morgan 0 Reputation points
answered 2026-09-18T23:41:22.32+00:00
Jeronimo Fuerte 46,010 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

what is the email limit on bulk emails in outlook desktop app

What is the daily limit for sending emails and bulk emails from outlook desktop app? What is the limit on outlook 365?

Outlook | Windows | New Outlook for Windows | For education
asked 2026-01-21T13:51:01.07+00:00
Mandie Finkelstein 20 Reputation points
answered 2026-09-18T23:41:14.7833333+00:00
Robin Poulose Edapilly 231 Reputation points Microsoft External Staff
1 answer

What do I need to do?

I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit. Why is this the only message I am getting from copilot?

Microsoft Copilot | Other
asked 2026-09-17T19:10:52.6766667+00:00
Melissa Alexander 0 Reputation points
commented 2026-09-18T23:40:05.74+00:00
Emma1-N 12,620 Reputation points Microsoft External Staff Moderator
1 answer

isssue with talking with a live-person

I can't even talk with a life perosn I would like to upgrade my plan

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-18T23:02:59.8666667+00:00
Renee Clark 0 Reputation points
answered 2026-09-18T23:39:54.68+00:00
EmilyS726 267.3K Reputation points Independent Advisor