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Last night I reset my ASUS VivoBook no issues. This morning there was an update I download it and updated then all hell broke lose. I computer turn off the blue screen of death. I am not techy so I reached out to friends nothing worked. My friend suggested I try undoing to update. That worked my computer was fine after. Something very wrong with that update.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Are you posting here because you actually want to solve the problem, or just to complain and not take any action? If you genuinely want to fix this, please be patient and carefully read through the suggestions. If you don't understand something, get your friends to assist you. Nobody here has the time or the obligation to hold your hand through the entire process.
Please boot to Windows Recovery Environment (RE) using options nine or seven in this link:
Boot to Advanced Startup (WinRE) in Windows 11 | Windows 11 Forum
Search for srttrail.txt > post a share link
Run Sea Toools bootable Long generic test > post a result image or share link
For share links please use drop box or google drive.
Make sure that links are available without sign in.
I am not techy no idea what you are talking about
I am not techy no idea what you are talking about
Please boot to Windows Recovery Environment (RE) using options nine or seven in this link:
Boot to Advanced Startup (WinRE) in Windows 11 | Windows 11 Forum
Search for srttrail.txt > post a share link
Run Sea Toools bootable Long generic test > post a result image or share link
For share links please use drop box or google drive.
Make sure that links are available without sign in.
Hello, Tracey Smallwood
Welcome to Microsoft Community.
Some Asus models might have compatibility issues with the 24H2 version. Microsoft has acknowledged this as a known issue. You can find more information in this article:
Windows 11, version 24H2 known issues and notifications | Microsoft Learn
Yuhao L
Microsoft Community Technical Support
