Updating a number of Windows 10 20H2 machines. Some fail. Those that fail have Edge uninstalled. This hasnt happened in the past. It is happening now. It would be nice to apply security updates that work. System Provider [ Name] Microsoft-Windows-WindowsUpdateClient [ Guid] {945a8954-c147-4acd-923f-40c45405a658} EventID 20 Version 1 Level 2 Task 1 Opcode 13 Keywords 0x8000000000000028 TimeCreated [ SystemTime] 2021-05-11T17:56:42.6889500Z EventRecordID 5271 Correlation Execution [ ProcessID] 704 [ ThreadID] 512 Channel System Computer DESKTOP-SUTJ1E2 Security [ UserID] S-1-5-18 EventData errorCode 0x800f0922 updateTitle 2021-05 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5003173) updateGuid {77437520-0c75-4ad8-b8b6-b204e3771ac0} updateRevisionNumber 1 serviceGuid {8b24b027-1dee-babb-9a95-3517dfb9c552}

I had the same problem. I do not want Edge Chromium installed on my computer. But Windows Update will just keep retrying with the same update. I blocked Edge Chromium from installing automatically as well. I agree @Stan Kasper . Edge should be optional, not required. Now my computers won't update at all. I don't even use Chromium browsers, and Edge doesn't work with my school apps anyway. I think I'll wait and let it keep trying until the next update and see if they resolve it. I can only pause Windows Update for 35 days though before it must retry.

Today is Monday October 11th 2021. The problem described here with Win 10 updates not completing and undoing in endless cycles has persisted for me for at least six months. It's been so extremely disruptive I've probably lost at least 50 or 60 hours of work time cumulatively and last time it just shut me down in the middle of actively working even though I have this set to only do updates well outside my active working hours. This most recent occurrence of endless looping lasted four hours. I am keeping my metered connection permanently now and will not attempt updates any further. I have done every troubleshooting step possible including all that's listed here and I am not reinstalling edge, so MS, why do you insist shoving this down everyone's throat? All you're doing is creating more Apple customers. I will never buy a computer with a Windows operating system ever again. Oh, did I mention your updates also corrupted my audio video drivers? Your product is lacking, disappointing, and no longer worth using. RIP MS.

Windows 10 2021-05 KB5003173 Fails if Edge Uninstalled? errorCode 0x800f0922

Stan Kasper 1,376

Updating a number of Windows 10 20H2 machines. Some fail. Those that fail have Edge uninstalled.
This hasnt happened in the past. It is happening now. It would be nice to apply security updates that work.

System
- Provider
[ Name] Microsoft-Windows-WindowsUpdateClient
[ Guid] {945a8954-c147-4acd-923f-40c45405a658} EventID 20 Version 1 Level 2 Task 1 Opcode 13 Keywords 0x8000000000000028
- TimeCreated
[ SystemTime] 2021-05-11T17:56:42.6889500Z EventRecordID 5271 Correlation
- Execution
[ ProcessID] 704
[ ThreadID] 512 Channel System Computer DESKTOP-SUTJ1E2
- Security
[ UserID] S-1-5-18
EventData errorCode 0x800f0922
updateTitle 2021-05 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5003173)
updateGuid {77437520-0c75-4ad8-b8b6-b204e3771ac0}
updateRevisionNumber 1
serviceGuid {8b24b027-1dee-babb-9a95-3517dfb9c552}

Ross Hemingway 91 Reputation points

2021-05-12T11:19:01.247+00:00

Same issue here. All "edge" browsers eradicated from the computers. The update gets to 97% and then says it can't complete and unwinds the whole monthly update.

Why would a failure of some add on junk browser install, cause the important OS updates to fail? Browser are add on applications - not core OS components.

This update system gets more broken every month.
Ross Hemingway 91 Reputation points

2021-05-12T13:18:29.9+00:00

Update: I went through the registry again and re-eradicated any key / value reference to the words MicrosoftEdge. This seems to have convinced the 21-05 update to complete its tasks fully. Of course it reinstalled new Edge, which I immediately uninstalled.
Andre Erlich 1 Reputation point

2021-05-12T15:06:42.683+00:00

Same problem...did you just delete all the MicrosoftEdge entries from the registry ? I am not very experienced with registry manipulation and would not like to screw up something :-)
Thanks a lot

andre
Ross Hemingway 91 Reputation points

2021-05-12T17:08:12.44+00:00

Yes I did, but, as you say... bad things will happen if the wrong key is deleted.
Greg Stahl 1 Reputation point

2021-05-12T17:16:54.34+00:00

@Andre Erlich You could try what I did in my answer, no registry modification required. :)
Andre Erlich 1 Reputation point

2021-05-13T06:41:05.013+00:00

Thanks ! Worked for me...
Your advice is greatly appreciated

best regards

andre
Roman 6 Reputation points

2021-05-13T08:24:25.2+00:00

it was so strange, I spent a lot of time and found out all the problems again in this edge browser and you still wonder why they don't use it!
regus pregus 186 Reputation points

2021-05-14T14:23:04.797+00:00

Seriously, I am paying MS for the license to use Win10 and instead of a useful product I get an operating system that fails to update every month if I do not accept their stupid browser that I never asked for. Pushing a browser would be bad enough even in a free software, but for a paid software like Win10 it is inexcusable. Quit playing your stupid browser games and start delivering a service I paid for. Every month I have to go through the same thing over and over again. I am NOT reinstalling Edge.
Ross Hemingway 91 Reputation points

2021-05-15T19:47:05.84+00:00

Update #2:

I read this elsewhere, and have confirmed it with another computer. You do NOT need to reinstall Edge to get this update 21-05 to install fully. The issue is the remaining directories after the last un-install of Edge, prevent the next Edge installing and completing in this 21-05 update.

Example.

Edge installs into:
C:\Program Files (x86)\Microsoft\Edge\Application\<some version number>\Installer\

When you un-install it with:
setup.exe --uninstall --system-level --verbose-logging --force-uninstall
it leaves the directories in place.

You must manually delete the directories created and used by Edge so only this remains
C:\Program Files (x86)\Microsoft\

That's it.
Stan Kasper 1,376 Reputation points

2021-05-15T21:29:17.383+00:00

Thank you for your post. This worked for me. Best solution so far. Very simple.
Stan Kasper 1,376 Reputation points

2021-05-15T22:18:46.937+00:00

Wow. So before applying May patch Tues you can delete the 'edge' directory if you have already uninstalled it.
(thank you RossHemingway). The monthly updates should apply without issues. BUT Edge is now installed again and you have to uninstall it. Is this a clear indication that Microsoft quality control is lacking?
N Y 1 Reputation point

2021-05-27T15:04:29.71+00:00

Thank you. Helped for me. Just deleted Edge folders which blocked update and then KB5003173 was successfully installed.

But need to delete Edge Browser again. Not a big problem :)
Crystal Golias 1 Reputation point

2021-05-27T15:42:42.827+00:00

I agree. I am not deleting the empty Edge folders because I don't want Edge. But now the monthly updates do not complete, either. This is inexcusable on Microsoft's part. We should not be forced to use Edge Chromium if it's other browsers we prefer. It should be optional, not required. Now, Windows tries to do the update, but can't complete it and I have to install other updates manually.
Sampsa Lehtonen 1 Reputation point

2021-06-04T12:17:15.487+00:00

Thank you so much! I was in a update install/uninstall loop thanks to this. Was getting 0x800f0922.

Somewhere it was suggested that the EFI partition was too small (mine was 100MB) and it was a hassle to increase it, just to find out that that really was not the issue... but few empty directories :D
Beth Terry 1 Reputation point

2021-06-06T05:03:42.35+00:00

Thank you. I've been trying to get the updates to install for weeks and couldn't figure out why I kept getting errors until I remembered that I had uninstalled Edge and wondered if that was the problem. I followed your instructions and the updates installed correctly. But now, Edge is installed again. Bah! I'm going to uninstall it again and save these instructions for the next time a Windows Update refuses to install.
Abhijeet Bhattacharjee 1 Reputation point

2021-06-11T14:18:40.793+00:00

Thanks a lot. This helped me install the update. 👍🏼

8 answers

Crystal Golias 1 Reputation point

2021-05-20T12:24:30.753+00:00

I had the same problem. I do not want Edge Chromium installed on my computer. But Windows Update will just keep retrying with the same update. I blocked Edge Chromium from installing automatically as well. I agree @Stan Kasper . Edge should be optional, not required. Now my computers won't update at all. I don't even use Chromium browsers, and Edge doesn't work with my school apps anyway. I think I'll wait and let it keep trying until the next update and see if they resolve it. I can only pause Windows Update for 35 days though before it must retry.
Please sign in to rate this answer.
regus pregus 186 Reputation points

2021-05-20T15:22:48.42+00:00

You can pause the updates for as long as you want if you assign your current network connection as "metered", even if it is not. WU will not try to download updates over metered connection. It is a workaround, but it works consistently. These are the silly things we have to do to overcome Win10 WU arrogance.

To make Windows think that your network connection is metered, go to Settings->Network and Internet->Status->Properties and activate "Metered connection" slider.
Sign in to comment
CABDIRAXMAAN SALEEBAAN CABDILLAAHI 1 Reputation point

2021-08-19T15:23:32.317+00:00

Hi thanks for helping me
Please sign in to rate this answer.

0 comments No comments
Sign in to comment
Brenda LC 1 Reputation point

2021-10-11T15:27:51.827+00:00

Today is Monday October 11th 2021. The problem described here with Win 10 updates not completing and undoing in endless cycles has persisted for me for at least six months. It's been so extremely disruptive I've probably lost at least 50 or 60 hours of work time cumulatively and last time it just shut me down in the middle of actively working even though I have this set to only do updates well outside my active working hours. This most recent occurrence of endless looping lasted four hours. I am keeping my metered connection permanently now and will not attempt updates any further. I have done every troubleshooting step possible including all that's listed here and I am not reinstalling edge, so MS, why do you insist shoving this down everyone's throat? All you're doing is creating more Apple customers. I will never buy a computer with a Windows operating system ever again. Oh, did I mention your updates also corrupted my audio video drivers? Your product is lacking, disappointing, and no longer worth using. RIP MS.
Please sign in to rate this answer.

0 comments No comments
Sign in to comment

Share via

Windows 10 2021-05 KB5003173 Fails if Edge Uninstalled? errorCode 0x800f0922

8 answers