Cannot add a printer

Anonymous
2024-12-07T20:10:33+00:00

In Windows 11, I cannot add a new device or printer. After clicking the button, the screen just goes away.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. John Jefferson Doyon 49,085 Reputation points Independent Advisor
    2024-12-09T00:04:17+00:00

    Thank you for letting me know. Please take your time.

    (The thread will expire in my dashboard after 48 hours of no reply or activity, but it will stay active on the community side. I’ll subscribe to it so I’ll get a notification when you respond.)

    The next step:

    If the earlier steps didn’t resolve the issue, the next step would be to perform a Repair Upgrade from Windows Update. You can do this by following these steps:

    > Go to Settings > System > Recovery.

    > In "Fix problem using Windows Update", click "Reinstall now".

    > This will download Repair Upgrade and reinstall Windows similar to an In-Place Upgrade, preserving your apps, files, and settings.

    If you get any error messages or if issue persists, please let me know.

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  2. Anonymous
    2025-02-10T03:44:25+00:00

    i would like to add a canon printer

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  3. Anonymous
    2025-02-27T22:06:48+00:00

    My printer is not working but the scanner is. How do I fix that? I did not have any issues printing from my old laptop to the printer now with this new one, it seems to be an issue.

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  4. Anonymous
    2025-05-20T13:00:58+00:00

    Hi I tried to add color printer but was not able to add

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