scsm 2016 update

Question

We have SCSM 2016 7.5.7487.161 KB4492399 Update Rollup 7 for SCSM 2016
and same authoring items on it. Like config item, new fields for incident (with form update). We use SCORCH to automate our process.
How correct update to 1801 version, in doc System Center Service Manager 2016 with UR4 only possible to upgrade to 1801

Answer 1

Hi @Pavel Sveshnikov ,

if you are doing an in-place upgrade/update yes.

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

Answer 2

Yes you can:

Source: https://learn.microsoft.com/en-us/system-center/scsm/upgrade-sm?view=sc-sm-2019

And I have done this a couple of times before without problem.
Don't forget to upgrade SCORCH and the Integration Packs as well.

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

Answer 3

Hi,

As you mentioned, An in-place upgrade from Service Manager 2012 R2 UR14 and 2016 UR4 to Service Manager 1801 is supported.

System Center 1801 is the first Semi-Annual Channel release and end of support at 08/08/2019.
https://learn.microsoft.com/en-us/lifecycle/products/system-center-operations-manager-semi-annual-channel

It's recommend upgrade to System Center 2019 - Service Manager
https://learn.microsoft.com/en-us/system-center/scsm/upgrade-sm?view=sc-sm-2019

Answer 4

I don't understand i have
SCSM 2016 UR7 (not UR4) how to update it?
Can you write step?

Answer 5

Hi @Pavel Sveshnikov ,

here you can find the update/upgrade information for SCSM 2016 -> SCSM 2019
https://learn.microsoft.com/en-us/system-center/scsm/upgrade-sm?view=sc-sm-2019

And is the upgrading to SCORCH 2019
https://social.technet.microsoft.com/wiki/contents/articles/52735.upgrading-to-orchestrator-2019-step-by-step.aspx

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten