scsm 2016 update

Pavel Sveshnikov 21 Reputation points
2021-05-13T10:30:57.203+00:00

We have SCSM 2016 7.5.7487.161 KB4492399 Update Rollup 7 for SCSM 2016
and same authoring items on it. Like config item, new fields for incident (with form update). We use SCORCH to automate our process.
How correct update to 1801 version, in doc System Center Service Manager 2016 with UR4 only possible to upgrade to 1801

Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
237 questions
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  1. Andreas Baumgarten 111.3K Reputation points MVP
    2021-05-14T17:02:24.893+00:00

    Hi @Pavel Sveshnikov ,

    if you are doing an in-place upgrade/update yes.

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten

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  1. Pavel Sveshnikov 21 Reputation points
    2021-05-14T11:14:42.73+00:00

    I read this
    The question is: can i upgrade SCSM 2016 UR7 to new version or not

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  2. Pavel Sveshnikov 21 Reputation points
    2021-05-14T11:45:28.44+00:00

    Thanks
    upgrade can turn of addition authoring (class extension, forms etc)


  3. Pavel Sveshnikov 21 Reputation points
    2021-05-14T15:36:36.717+00:00

    This way, the customization settings will be saved. If I understand you correctly

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