Remote Desktop Connection Drops on Initial Connection

Daniel Flak 21 Reputation points
2021-05-17T16:28:35.557+00:00

I login to my work laptop using VPN and the Remote Desktop Connection. This worked very well until April when I got a Microsoft Windows 10 update.

Now the connection drops within seconds of connecting to the remote machine. I reconnect and everything is fine. The connection only does this with a fresh instance of the VPN connection. I can leave RDC and come back within the same VPN session and it works fine.

I've found a lot of articles posted on this topic, but can't find anything recent.

I classify this as an annoyance rather than an issue.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Accepted answer
  1. Anonymous
    2021-05-18T05:39:38.747+00:00

    Hi,

    First of all, I note that you have mentioned that RDC worked very well until Microsoft Windows 10 update.
    So let me know what updates you made, you could use Get-Hotfix cmdlet by PowerShell to get hotfixes, or updates, that are installed on the local computer.
    Or if you made it on work laptop, please mark it.

    When you find the update file, please try to uninstall it manually and restart the system to see RDP is gonna work.
    Please reply back with your results.

    If the answer is helpful, please click "Accept Answer" and upvote it.

    Best regards

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6 additional answers

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  1. Daniel Flak 21 Reputation points
    2021-05-18T12:51:24.29+00:00

    This same behavior is happening on my tower computer and my laptop - both are on the same version and update of windows.

    I'll have to look up how to use the Get-Hotfix cmdlet to understand your response. I may have more questions then.

    Please bear with me since I'll be working this issue mostly on the weekends.

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  2. Anonymous
    2021-05-19T04:51:10.647+00:00

    Yeah, absolutely ok. Do not hesitate to contact me.

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  3. Anonymous
    2021-05-24T06:48:36.413+00:00

    Hi,

    Haven't received your message in a few days, was your issue resolved?

    I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as an answer which can help other community members who have the same questions and find the helpful reply quickly.

    Best Regards.

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  4. Daniel Flak 21 Reputation points
    2021-05-24T13:38:57.863+00:00

    I got caught up in "Honey DO's" this weekend. I have not tried your solution yet.

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