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Anonymous
2024-08-25T09:54:30+00:00

SYSTEM THREAD EXCEPTION NOT HANDLED NTFS.SYS

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2024-08-25T10:46:07+00:00

    They would be located in the C:\Windows\Minidump folder if you have more minidump files.

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  2. Anonymous
    2024-08-25T10:44:13+00:00

    how to check if I have more minidump files to send

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2024-08-25T10:36:37+00:00

    Your one minidump file just indicated generic errors, no specific cause of that crash was listed.

    Did your PC only crash once, or if this is an on-going problem, do you have any more minidump files that you can upload for analysis?

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  4. Anonymous
    2024-08-25T10:33:42+00:00

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2024-08-25T10:24:53+00:00

    Hi, I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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