Signed in user does not exist?

Question

This is what I am seeing. I'm signed in - you can see at the bottom there that's me signed into microsoft. For some reason I can't get into anything. Is this the "outage" that people are talking about? Them turning on Entra without having anyone using it?

Please DO NOT reply with "Hi I'm sandeep/ishmael/rangu/samjit and not a real microsoft employee but doing my best to appear as one - please follow these steps I copy pasted from my 2nd job as a scammer where I use your details to steal your money but feel bad which is why I balance my karma by providing free, terrible advice on microsoft products, please turn it off and on again and log in. Rate me 5 stars for copy pasting".

If you reply like that, I will report you for being a scammer.

Genuine responses only, please.

Thanks.

*** Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy. ***

Answer 1

Hello Peter Austin,

Thanks for reaching out here in the Microsoft Answers Community.

Based on the domain name, it seems that you are in an enterprise environment. Please contact the IT department of your workplace for further assistance regarding the configurations your workplace has set up.

If you are in the IT department, please note that the issues on Microsoft Entra is out of reach of the response support community.

It is more suitable for publishing on Microsoft Learn, you can click on "Ask a question", there are experts who can provide more professional solutions in that place.

Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

Sincerely hope that your question will be dealt with appropriately after contact the correct department.

Thanks for your patience and understanding.

Best Regards,

Sheng G. - MSFT | Microsoft Community Support Specialist