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【SOLVED】I can't change my display resolution, the entire option is greyed out, and the screen refresh rate is fixed.

Anonymous
2024-07-07T19:03:56+00:00

I can't change my display resolution, the entire option is greyed out, and the refresh rate became fixed.

I am using a Alienware x17R1 with a 4K monitor, operating Windows 11 Home Version 23H2. Don't know why but I can't insert image to this question so I will try to be descriptive.

As described, when I right click on the screen and choose "Display settings" to open the system window, the "Display Resolution" area where you can adjust the resolution for your monitor is fixed at "3840x2160(Recommended)", and you can't change it to any other resolution, the whole selector is greyed out. If your try to run full screen programs that runs in other resolution, it will either be crashed or set to the 3840x2160 resolution as well, and you will lose any other resolution choice.

CURRENTLY I HAVE ALREADY TRIED ALL FOLLOWING METHODS, BUT NON-OF THEM WORKD:

1.Reinstall graphic drivers in device manager, both NVIDA and Intel graphic adapters were uninstalled. reinstalled, and updated multiple times, but this did not work.

  1. Repair corrupted system files and run virus scan. No corrupted files or virus detected.
  2. Installed modules and using cmd and PowerShell to force resolution to change. Did not work.
  3. Uninstall windows update, reinstall windows system, reset to previous windows system, did not work.
  4. Using Control Panel, including NVIDA Control Panel and Intel Graphics Command Center to custom my resolution, the resolution option disappeared in both apps.

PLS Help.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-10-13T19:20:11+00:00

    Yep, this worked for me too. Great suggestion!

    3 people found this answer helpful.
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  2. Anonymous
    2025-01-03T21:27:22+00:00

    I Have The Same Problem But With A Predator NVIDIA G-SYNG and NVIDIA 3D VISION, for some reason my first monitor is smaller than the other cause the other was full screened and the first monitor wont go to a higher resolution no matter what i do

    1 person found this answer helpful.
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  3. Anonymous
    2025-01-14T16:55:20+00:00

    I have the same problem too. I was updating the .net framework. And then suddenly my screen became wider And the screen resolution option is grayed out. Actually, my laptop screen resolution is: 1024 x 768 And it's still the same screen resolution, but it became wider and. the options grayed out.

    4 people found this answer helpful.
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  4. Anonymous
    2025-02-03T05:50:01+00:00

    disply resolusion apdet

    3 people found this answer helpful.
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