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Windows security credentials form issue - Windows 11

Anonymous
2024-07-27T10:19:10+00:00

Hello,

I am using a client-provided smart card to access the client servers. When I open the server through RDP for the first time, the Windows security credentials form automatically suggests the smart card credentials.

However, after some time, when I open the same server or a different server through RDP, it does not display the smart card credentials in the Windows security credentials form, and the form becomes unresponsive. I have to restart the system to connect to the server.

The same issue occurs repeatedly. It works the first time, but subsequent attempts fail.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. paulr0511 45,605 Reputation points Independent Advisor
    2024-07-27T15:02:25+00:00

    You are welcome and have a good day BINO.

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  2. Anonymous
    2024-07-27T14:55:23+00:00

    Okay. Thank you.

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  3. paulr0511 45,605 Reputation points Independent Advisor
    2024-07-27T14:17:00+00:00

    Good day BINO! For this, it wll be best to engage the IT support of the client to check and test this as well on their end and I would also suggest to post this query to our neighbor forum from the link below as this is best suited in there. They are more oriented on with regards to this type queries/issues and there will be IT Pros and Gurus/System Admins/IT Admins and the likes who has the same deployment or setup in this type of environment and are available that will be able to fulfill your query out there.

    https://learn.microsoft.com/en-us/answers/ask

    Regards,

    Paul R.

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