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Cannot delete account

I want to close my account, but when I try to do this as per https://support.microsoft.com/en-us/account-billing/how-to-close-your-microsoft-account-c1b2d13f-4de6-6e1b-4a31-d9d668849979 , a dialog appears, telling me I need to leave my work organisation.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-03T17:17:26.6666667+00:00
Emiel Beeksma 0 Reputation points
commented 2026-01-03T23:05:57.0333333+00:00
Emiel Beeksma 0 Reputation points
3 answers

My OneDrive is not working and I have documents that have been removed from my personal files

My OneDrive is not working, and I have documents that have been removed from my personal files

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-01-02T21:07:24.8033333+00:00
Robert Montgomery 0 Reputation points
commented 2026-01-03T23:04:54.8933333+00:00
Robert Montgomery 0 Reputation points
0 answers

What happens if I remove Device Registration from Authenticator?

The Authenticator app on my phone device is currently registered with the employer that I just retired from at the end of 2025. The app still works for the non-work sites that utilize it. What issues may I run into if I leave it registered to my work…

Microsoft Security | Microsoft Authenticator
asked 2026-01-03T23:04:28.47+00:00
Fred Toney 0 Reputation points
1 answer

How to remove Microsoft SwiftKey bottom arrow bar

How do I remove the Microsoft SwiftKey bar at the bottom that has the 4 arrows? The one below between the space bar and the navigation bar. I haven't been able to toggle it off in the SwiftKey settings nor my phone settings. Is it a permanent addition?…

Windows for home | Other | Accessibility
asked 2026-01-03T22:47:11.4266667+00:00
Daniela Félix 0 Reputation points
answered 2026-01-03T23:03:48.7633333+00:00
ppavle 4,780 Reputation points Volunteer Moderator
1 answer

How to change font color in iPad excel

I am using Excel on my iPad and want to change a font color in a cell. Moderator: Moved from Community Center | Discuss the Q&A site | Get started on Q&A

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-01-03T22:43:55.54+00:00
K WILLIAMS 5 Reputation points
edited the question 2026-01-03T23:03:26.1333333+00:00
Erland Sommarskog 130.4K Reputation points MVP Volunteer Moderator
2 answers

Why have the 2-row quick-link option been removed. January 3, 2026

Why have the 2-row quick-link option been removed from edge version 143.0.3650.96. January 3, 2026

Microsoft Edge | Microsoft Edge development
asked 2026-01-03T21:05:42.24+00:00
Mike and Jeannie Saunders 0 Reputation points
answered 2026-01-03T23:03:22.9266667+00:00
Toby Frankel 0 Reputation points
1 answer

How do I cancel a disabled business standard subscription?

My business standard account is disabled due to nonpayment. I purchased a personal Microsoft account with same email and now I can't use my outlook due to the disabled business standard. How can I remove that subscription when it already shows disabled…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-01-03T23:03:08.5333333+00:00
Rebekah Erwin 0 Reputation points
answered 2026-01-03T23:03:18.5566667+00:00
Q&A Assist
0 answers

when will STOCKHISTORY be back on line? It has been out now three days!

you know the details, Server is down! I need to know when it will work again!

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-01-03T23:02:01.1033333+00:00
howard dielmann 0 Reputation points
answered 2026-01-03T23:02:05.4466667+00:00
Q&A Assist
3 answers

OneDrive Sync Overwrote Local Data After Changing OneDrive Folder Location

Issue Summary After changing the local storage location of OneDrive, OneDrive unexpectedly overwrote locally updated files with older cloud versions, resulting in loss of recent data. Environment OS: Windows Server / Windows 10 (RDP…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-01-02T13:30:00.43+00:00
Praveen Sompalli 0 Reputation points
answered 2026-01-03T23:01:51.1133333+00:00
Craig Long 17,045 Reputation points Volunteer Moderator
2 answers

Not saving Data or save files for middle earth shadow of war for pc/gamepass

I own it on pc and no matter what i do for middle earth shadow of war. It will not save my progress? Tried uninstalling, reinstalling, and updating everything no dice.

Windows for home | Windows 11 | Microsoft Store
asked 2025-11-08T16:22:39.8933333+00:00
Shadow Ker 70 Reputation points
answered 2026-01-03T23:01:35.0366667+00:00
Kevin Farley 0 Reputation points
1 answer

Lost Access to Microsoft 365 Tenant – Only Global Admin Account Not Recognized, Cannot Sign In Anywhere

Hello, We have a Microsoft 365 Business tenant and we have completely lost access because the ONLY Global Administrator account is no longer recognized. We cannot sign in anywhere, cannot reset password, and every support route forces admin login which…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-01-03T15:23:00.3566667+00:00
Admin Nagar - JSVL 0 Reputation points
edited an answer 2026-01-03T23:01:30.84+00:00
Vy Nguyen 8,005 Reputation points Microsoft External Staff Moderator
1 answer

(KB5072033) (26200.7462) installed successfully on Dec. 22. Now, every day it tries to install again.

(KB5072033) (26200.7462) installed successfully on Dec. 22. Now, every day it tries to install again and every day it fails. OK, you geniuses at Microsoft, what's going on now?

Windows for home | Windows 11 | Windows update
asked 2026-01-03T22:59:19.2633333+00:00
Charlotte Wolter 0 Reputation points
edited the question 2026-01-03T23:00:29.5133333+00:00
Charlotte Wolter 0 Reputation points
1 answer

Adding my OKI multifunction LAN printer no longer installs the scanner

Hi, My PC used to have a version of windows 11 pro upgraded from windows 10 pro, a few months ago (probably around September/October 25) I added my OKI MC352DN printer using the Printer & Scanners 'Add device' option and it found the printer on my…

Windows for home | Windows 11 | Devices and drivers
asked 2026-01-02T21:49:11.2+00:00
Ash Bennett 26 Reputation points
commented 2026-01-03T22:59:23.23+00:00
Ash Bennett 26 Reputation points
2 answers One of the answers was accepted by the question author.

how can i set up my laptop pin without changing my email dns

My laptop pin will not work because I get an error message stating :cannot connect to server to verify credentials. This is a work account and I am the owner and only person using it. I can only log on to my laptop using a password and I want to use a…

Windows for business | Windows 365 Business
asked 2026-01-03T19:59:12.56+00:00
James Rice 0 Reputation points
accepted 2026-01-03T22:59:23.1866667+00:00
James Rice 0 Reputation points
2 answers

My windows wont install even off of a clean boot

So my computer has been having a bunch of problems so I decided to completely wipe my hard drive and was going to reinstall windows from a usb. I completely wiped my hard drive and was installing windows from the usb when it said it failed. So i tried to…

Windows for home | Windows 11 | Performance and system failures
asked 2026-01-03T22:17:07.4933333+00:00
Nick Mellberg 0 Reputation points
answered 2026-01-03T22:58:58.46+00:00
John DeV 154.3K Reputation points Independent Advisor
1 answer

How to copy an Excel File too a new book without changing colors and formatting-Mac.

Copying Excel sheets to a new book results in garish cell fill colors and red or yellow outlined cells. How can I avoid that?

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-01-03T22:58:01.6066667+00:00
AC Grover 0 Reputation points
answered 2026-01-03T22:58:12.8766667+00:00
Q&A Assist
1 answer

How to fix install error with updates for Word, Excel, and Powerpoint to 16.104 on Mac OS Tahoe?

Hello, I am trying to install update 16.104 to Word, Excel, and Powerpoint on my MacBook Air OS Tahoe 26.2. I keep getting an install error message. I have tried turning off Malwarebytes for my Mac to see if that made a difference. It did not. …

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-01-03T22:56:32.0066667+00:00
LWegner 0 Reputation points
answered 2026-01-03T22:56:41.98+00:00
Q&A Assist
2 answers

How to add keyboard keys to adjust my desktop volume?

How can I add keyboard keys to adjust my volume on the desktop?

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-01-03T22:14:27.1866667+00:00
Dee Johnson 0 Reputation points
answered 2026-01-03T22:54:21.4133333+00:00
Yasllame Freitas 1,175 Reputation points Independent Advisor
3 answers

One Classic Outlook IMAP email account will not map to its corresponding .ost file

Each of my IMAP email accounts is mapped to a corresponding .ost file located in the C:\Users\Brown\AppData\Local\Microsoft\Outlook folder. EXCEPT FOR ONE. I have so far been unable to find out "how" to get that one to behave like the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-01T20:03:46.6733333+00:00
TejasBob 0 Reputation points
answered 2026-01-03T22:53:04.5333333+00:00
TejasBob 0 Reputation points
0 answers

Unable to send emails.

Unable to send emails. Message returned stating "To help deter spammers, Outlook.com limits the number of messages that can be sent in one day." I have not sent an email in weeks.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-03T22:51:49.13+00:00
Candida D'Avanzo 0 Reputation points
answered 2026-01-03T22:51:56.3466667+00:00
Q&A Assist