Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
520 questions
Label policy did not contain data azure information protection scanner
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 60%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jpcapone
1,301
Reputation points
I attempt to run the aip scanner from the azure portal and no labels are applied and this error appears in the logs: Value: [Microsoft.InformationProtection.Exceptions.NoPolicyException: Label policy did not contain data, NoPolicyError.Category=SyncFile, NoPolicyError.Category=SyncFile
Upon further research this error indicates that no label has been published. I can confirm that there is a label policy publishing a test label to several accounts including the aip scanner account.
Is there something else I can check?
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 20%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shweta Mathur 28,031 Reputation points Microsoft Employee2021-06-07T20:00:32.11+00:00 Could you please try deleting the MSIP folder and restarting the service . also you can checkout the article https://learn.microsoft.com/en-us/azure/information-protection/deploy-aip-scanner-tsg#policy-doesnt-include-any-automatic-labeling-condition which describes the troubleshooting options to troubleshoot policy
Sign in to comment