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Problem with RDP connection

Anonymous
2024-07-03T09:17:39+00:00

Hi,

Recently, one of the users has a problem with RDP connection to a remote computer. Unfortunately I can't find any information about it. I have sent all the details from the event log.

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

<System> <Provider Name="Microsoft-Windows-TerminalServices-LocalSessionManager" Guid="{5d896912-022d-40aa-a3a8-4fa5515c76d7}" /><EventID>36</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x1000000000000000</Keywords><TimeCreated SystemTime="2024-07-03T06:43:03.7594896Z" /><EventRecordID>694</EventRecordID><Correlation ActivityID="{61a55000-55e5-1017-0000-000000000000}" /><Execution ProcessID="1168" ThreadID="14420" /><Channel>Microsoft-Windows-TerminalServices-LocalSessionManager/Operational</Channel><Computer>PCPIW57</Computer><Security UserID="S-1-5-18" /></System>

<EventData> <Data Name="SessionId">2</Data><Data Name="State">12</Data><Data Name="StateName">DesktopLocked</Data><Data Name="Event">13</Data><Data Name="EventName">EvDesktopLocked</Data><Data Name="ErrorCode">0x8007139f</Data></EventData> </Event>

Windows for home | Windows 11 | Internet and connectivity

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  1. paulr0511 45,605 Reputation points Independent Advisor
    2024-07-03T10:33:01+00:00

    Good day Piw! I would suggest to post this query to our neighbor forum from the link below as this is best suited in there. They are more oriented on with regards to this type queries/issues and there will be IT Pros and Gurus/System Admins/IT Admins and the likes who has the same deployment or setup in this type of environment and are available that will be able to fulfill your query out there.

    https://learn.microsoft.com/en-us/answers/ask

    Regards,

    Paul R.

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