Hi,
Recently, one of the users has a problem with RDP connection to a remote computer. Unfortunately I can't find any information about it. I have sent all the details from the event log.
<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
<System>
<Provider Name="Microsoft-Windows-TerminalServices-LocalSessionManager" Guid="{5d896912-022d-40aa-a3a8-4fa5515c76d7}" /><EventID>36</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x1000000000000000</Keywords><TimeCreated SystemTime="2024-07-03T06:43:03.7594896Z" /><EventRecordID>694</EventRecordID><Correlation ActivityID="{61a55000-55e5-1017-0000-000000000000}" /><Execution ProcessID="1168" ThreadID="14420" /><Channel>Microsoft-Windows-TerminalServices-LocalSessionManager/Operational</Channel><Computer>PCPIW57</Computer><Security UserID="S-1-5-18" /></System>
<EventData>
<Data Name="SessionId">2</Data><Data Name="State">12</Data><Data Name="StateName">DesktopLocked</Data><Data Name="Event">13</Data><Data Name="EventName">EvDesktopLocked</Data><Data Name="ErrorCode">0x8007139f</Data></EventData>
</Event>