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Computer Bluescreened

Anonymous
2024-06-07T03:55:18+00:00

I was in the middle of playing a game when my computer froze.
I had to restart it to get it back up in running.

PC SPECS
Motherboard: ASROCK B450 PRO 4
CPU: AMD Ryzen 7 2700x
GPU: Nvidia Geforce GTX 1660 Super
RAM: Corsair Vengeance LPX 32gb
SSD: Silicon Power PP34A60 512gb m.2
HD: Seagate Barracuda 2TB

The only thing was that I did not receive an error or anything of that nature. I had to look up the Problem Details page in the Control Pane to find any information about the PC freezing since there was no mini dump file for this crash.

In there it stated the following:

Problem Event Name: Bluescreen

Code: a

Parameter 1: ffffffffffffffd0

Parameter 2: 2

Parameter 3: 1

Parameter 4: fffff8066ec4c0e6

I haven't had a blue screen in a while since the last time I posted onto the forums

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Jonathan Deives 74,060 Reputation points Independent Advisor
    2024-06-08T19:39:41+00:00

    See if your computer is creating minidump files.

    To find these files, this is the path "C:\Windows\Minidump".

    First copy and paste all the minidump files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud on a website like OneDrive, Google Drive or Dropbox.

    Choose to share or right click and get the share link.

    Please post the link to the ZIP file here so it can be reviewed.

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  2. Anonymous
    2024-06-08T13:22:59+00:00

    Oh sorry! Here is a new link.

    It should let you have the ability to download https://drive.google.com/file/d/1mcoutTA9LZGcjd_bfXG13cU3Hl_ovLzu/view?usp=sharing

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  3. Jonathan Deives 74,060 Reputation points Independent Advisor
    2024-06-07T19:29:11+00:00

    The download is not available at this link

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  4. Anonymous
    2024-06-07T12:24:38+00:00

    Here is the event viewer
    The bluescreen occurred around 10:18pm and 10:23pm on 6/6/24 - last time I looked it there were a couple error and critical messages there.

    https://drive.google.com/file/d/1mcoutTA9LZGcjd_bfXG13cU3Hl_ovLzu/view?usp=drive_link

    Thanks again

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  5. Jonathan Deives 74,060 Reputation points Independent Advisor
    2024-06-07T05:26:15+00:00

    My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.

    Export the event logs, upload to a cloud and send here.

    Press Windows key + R and type eventvwr

    Within Event Viewer, expand Windows Logs.

    Select System > Click Action > Save All Events As...

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