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Computer Bluescreened

Anonymous
2024-06-07T03:55:18+00:00

I was in the middle of playing a game when my computer froze.
I had to restart it to get it back up in running.

PC SPECS
Motherboard: ASROCK B450 PRO 4
CPU: AMD Ryzen 7 2700x
GPU: Nvidia Geforce GTX 1660 Super
RAM: Corsair Vengeance LPX 32gb
SSD: Silicon Power PP34A60 512gb m.2
HD: Seagate Barracuda 2TB

The only thing was that I did not receive an error or anything of that nature. I had to look up the Problem Details page in the Control Pane to find any information about the PC freezing since there was no mini dump file for this crash.

In there it stated the following:

Problem Event Name: Bluescreen

Code: a

Parameter 1: ffffffffffffffd0

Parameter 2: 2

Parameter 3: 1

Parameter 4: fffff8066ec4c0e6

I haven't had a blue screen in a while since the last time I posted onto the forums

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Jonathan Deives 74,060 Reputation points Independent Advisor
    2024-06-09T05:09:35+00:00

    The minidump files indicate that the cause of the BSOD is "vgk.sys" which is the Vanguard anti-cheat.

    Try uninstalling Vanguard and see if the problem persists.

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  2. Anonymous
    2024-06-09T05:06:02+00:00

    Ok it took me a bit because I ran into some issues regarding compression but here is the link.

    It only created one minidump

    https://drive.google.com/file/d/1aCkfvLhWiUtjk8DKwWeHxiDbNeIVTpH4/view?usp=sharing

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  3. Jonathan Deives 74,060 Reputation points Independent Advisor
    2024-06-09T01:18:36+00:00

    The minidump files do not indicate any driver or hardware causes, only memory corruption.

    Try forcing Windows to show failed drivers and produce minidump files, enable Driver Verifier for this.

    Make the BSOD happen 3 times and then see if the files were created.

    Before running Driver Verifier, create a new system restore point.

    https://answers.microsoft.com/en-us/windows/for...

    If you have problems starting Windows after enabling Driver Verifier, follow these steps:

    Start your PC, as soon as Windows tries to load (spinning dots appear), press and hold the power button for 5 to 10 seconds to perform a forced shutdown

    Do this two or three times.

    Windows will boot into the Recovery Environment.

    Go to Troubleshoot > Advanced Option > Startup Settings and click Restart.

    When restarting, press 4 to enter safe mode.

    Open command prompt as administrator, run these two commands and restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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  4. Anonymous
    2024-06-09T01:16:06+00:00

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