Undefined Bitlocker Error

Question

Hello Microsoft ,Yesterday I got a problem in by Dell Inspiron laptop having windows 10. Usually I was Downloading Cricket 07 From Ocean of Games Site.

According to the tutorial I got from them. It was to disable all the antivirus and security for running exe file which I extracted from that. Hence it was my biggest mistake.

Though it was running for few second but after clicking multiple times. It stopped. I somehow managed to delete that. Though my antivirus was saying that it is worm vsb script I don't no what. But yeah I somehow opened my antivirus again.

And after restarting my pc I got to know that all my external drives was locked showing yellow lock 🔐 on that. I clicked multiple times but it never responded.

Showing that unknown Bitlocker Error.

Now my security centre is also not working as well as I am not able to access virus and threat protection but my external antivirus software is working nice.

And hence it was my biggest mistake I suppose.

My C drive is working nice but my d e f drive are locked but I don't have any Bitlocker in my pc I don't how it happened. I watched all tutorials and articles from Google but it couldn't helped.

Is there anything to resolve or to get my data back?

Answer 1

here it is -

here is the screen shot @DaveM121