Check for Windows Update issue - Detected

Question

Hello,

I have this issue as it keeps appearing on Troubleshoot and i am unable to download files from catalog.update.microsoft.com {When clicking download button, Pop up browser window appears with a message: This site can’t be reached catalog.sf.dl.delivery.mp.microsoft.com refused to connect).

I tried everything, SFC, DISM, Reset WIndows Components, In services Windows Update and IBTS reset etc. Even i check NET HELPMSG 2182 issues online and followed instructions But problem is still existing.

Here are screenshots in details to show you what exactly issue is. Apart from this, my system is running smoothly.

Answer 1

Same issue with your given link

Answer 2

Thank you for your feedback. It looks like the site is blocked, you need to check your plugin or proxy settings. Or you can try turning on privacy mode.

1. Open the Microsoft Edge browser.
2. Click on the three dots icon in the top right corner to open the menu.
3. In the menu, select the "New Traceless Window" option.
4. When the No Trace Window opens, you will be able to browse in this window without saving your browsing history, cookies, and site data locally.

I read your signature and you are already on the latest version of windows.

Best Regards,

Aaron

Answer 3

Hi, i tried. But same issue.

I'm on latest version yes. But i can't use catalog website. That's frustrating.

Answer 4

Hi there,

Please try these tests:

1. Switch to another internet connection source -- e.g., mobile internet tethering, to see if you can access the MU links.
2. Install the Opera browser and enable the VPN option.

See if you can access this link under the VPN: https://catalog.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/d71a2eec-ae7c-4873-822d-e1afbcd52312/public/windows11.0-kb5036893-x64_f8c0bdc5888eb65b1d68b220b0b87535735f1795.msu

3. Configure your network settings to use the IP addresses 8.8.8.8 and 8.8.4.4 as your DNS servers. They're Google Public DNS addresses.

Also, post your Farbar scan logs so that we can check if something is blocking access to the MU servers.

Run the Farbar Scanner and share your logs.

• Download Farbar Recovery Scan Tool (FRST64.exe) [See also: Collect Farbar Recovery Scan Tool logs.]
• Rename FRST64.exe to EnglishFRST64.exe.
• Run the program. Don't check or uncheck any options. Click "Scan".
• Upload the two logs, FRST.txt and Addition.txt, to your OneDrive and share the link here.

(How-To: Share OneDrive files and folders - Microsoft Support)

Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.