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Windows 11 RasClient Error 789

Anonymous
2024-03-26T16:14:30+00:00

A few computers at our company are unable to connect to the built-in VPN that's setup on every machine.

In the Event Viewer, they receive a RasClient error with error code 789.

I've tried:

  1. Updating the computer, using Windows updates & Dell Command Updates.
  2. Removing the WAN miniports
  3. Restarting any service that has to do with remote desktop, IPSeC, L2TP, etc.
  4. Removing the VPN completely & re-installing

I've seen this happen on both Windows 11 & Windows 10 machines.
I know the VPN is setup correctly since I'm able to connect to it as well as a majority of other users.

The only recent fix I could find for this was someone saying they just reset the entire computer & then it started working.

Has anyone else dealt with this issue without having to reinstall the OS.

Windows for home | Windows 11 | Internet and connectivity

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  1. paulr0511 45,500 Reputation points Independent Advisor
    2024-03-26T17:30:04+00:00

    Good day Dylan! I would suggest to post this query to our neighbor forum from the link below as this is best suited in there. They are more oriented on with regards to this type queries/issues and there will be IT Pros and Gurus/System Admins/IT Admins and the likes who has the same deployment or setup in this type of environment and are available that will be able to fulfill your query out there.

    https://learn.microsoft.com/en-us/answers/ask

    Regards,

    Paul R.

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