How do I fix this: Application error: a client-side exception has occurred (see the browser console for more information).

Question

How do I fix this: Application error: a client-side exception has occurred (see the browser console for more information).

Answer 1

Hello， linus murray

Thank you for posting in the Microsoft community.

Based on the error message you have provided, it seems that the problem occurs while using the browser, is the error warning popping up while browsing a specific web page? Can you share with me the relevant screenshots and usage scenarios, and if it's a website, can you let me know the link so that we can test and analyse it?

Looking forward to your reply!

Best Regards，

Rota Ye |Microsoft Community Support Specialist

Answer 2

Hi Rota,

It happens to me too... Each time I enter this website or I click on any link inside this website...

Answer 3

Hello，Ivan Arturo Viloria Herman

Understanding your issue, can you please share with me a screenshot of this issue happening so that I can investigate.

Best Regards，

Rota Ye |Microsoft Community Support Specialist

Answer 4

Hello Rota!

Of course!!! Here they are. I have those; I hope this helps. I'm struggling a lot with this.

Answer 5

Hello，Ivan Arturo Viloria Herman

Thank you for your response!

I would like to ask you to take the following steps to assist us in testing the possible causes of the problem and thank you in advance for your patience.

• Click on "..." at the top right of the browser, click on "Settings", go to "System & Performance" and turn off "Use Hardware Acceleration".
• After performing a clean start, in Microsoft Edge, select the "Extensions" icon on the right side of the browser address bar and select "More Actions" next to the extensions you want to remove. Then select "Remove from Microsoft Edge" > "Remove" and follow these steps to remove all extensions, locating the problem in turn.
• Right-click the Microsoft Edge logo on the taskbar and select "New InPrivate Window" to see if the screen is normal.
• Open Settings by pressing "Windows Logo Key + I", select "Apps" – "Apps & Features", search for Microsoft Edge, select "Advanced Options" – "Reset" and “repair” check again.

Give it a try and feel free to contact me in the forums with any developments.

Best Regards，

Rota Ye |Microsoft Community Support Specialist