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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 39%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Hello, I have been having severe issues with updating my desktop PC from version 1903 to 2004. Every time that I've tried to force an update to a newer version I am getting an error saying that the May 2020 update is on its way but no action is needed.
I've looked into the programs I have on my computer and nothing was detected that may interfere with a window update. Keep in mind I'm still able to receive updates just not migrate to the newest version. I can't find any more answers on how to fix this and I'm completely out of options.
I've attached the error message as well for anyone to inspect. Am I just stuck on 1903 for the foreseeable future?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 54%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I get the same error, going from 1903 -> 2004.
New PC, plenty of space (3Tb). My co-worker got the same PC and was able to update just fine.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
If this upgradation fails normally then look at the set up error logs
Hi,
You can try the Windows 10 Update Assistant tool to check what it says, it will run prerequisites check and verify if your system meets the prerequisites.
One common issue is not having sufficient disk space on the OS drive.
Windows 10 Update Assistant
https://support.microsoft.com/en-us/help/3159635/windows-10-update-assistant
Best regards,
Leon
I have tried running the update assistant tool and it was still unable to update. All prerequisites are met as well, and I have enough space on my OS drive. Thank you for the help, regardless.
Better check the Windows Update logs for any clues:
https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-logs
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Got the same issue as the original poster. I tried the update assistant, this does also not work for me. This is the error I get at the end of the update assistant. ![11306-error-windows-update-2004-update-assistant.png][2] Including the [windows update log][1] since I started the update assistant. Is there anything you can you see that indicates what the problem is? [1]: /answers/storage/temp/11347-windowsupdate.txt [2]: /answers/storage/temp/11306-error-windows-update-2004-update-assistant.png
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 56.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
I have 1909 and I have the same problem regarding 2004. I am completely baffled what "settings" could be bad? I have the latest drivers especially graphics... seems really really odd.
It appears update 2004 has some issues and the update is being rolled out a little more slowly: https://www.computerworld.com/article/3561635/bumps-on-the-road-to-the-win10-version-2004-rollout.html
You might want to wait.
Hi,
We have known the update is blocked is being shown this message.
The block is in place because of various compatibility issues with numerous systems and hardware configurations.
If you’ve received this banner, here is what you can do for Windows Update to show the feature update available notification:
Best Regards,
There are many hardware drivers. Can i somehow figure out which hardware driver is the one that causes the issue?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
All the best to you,
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 47%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
That isn't working.
Two identical Microsoft Studios. One took the 2004 upgrade just fine.
The other is stuck on 1909 with the error the OP posted.
The Studio on 1090 is fully patched. Drivers are up to date. Core Isolation is turned off. Can't even turn it on. It generates a message:
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 79%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Why not to show this message prior to upgrade, not a hour after when it reaches 100%?
Hi everyone. I'm in almost the same boat; I'll explain by copying my post to another forum...
"Thanks for this info. Unfortunately for me it is a bit too late ! After an overnight, auto update of Windows 10 some days ago, I was greeted with a BSOD and the error message "Critical Path Died". After a few attempts to restart Win10 I was getting nowhere so, secure in the knowledge I had full back-ups of all my important files, I launched the nuclear option and did a re-install of Windows.
Success, in that Windows runs; failure because now I have winver 1511 and my "PC settings aren’t supported yet" ! I always find it encouraging when a fix makes matters worse... ;-)
In Microsoft Store all the programs are greyed out because my machine is not good enough to run them - even though they were installed and running before the update !
Come on, guys. You're driving me to Linux !!!"
Unfortunately this is not the first time an update has caused problems with my machine which is a fairly standard HP laptop. Normally it is fairly simple to find the reason - I am an expert on Clean Boot - but this time I can't find a way out...
Looking forward to some good news via Update Central !!
Ok, the latest stage of my saga:
Two nights ago I was working late and during a pause, Win Update started. Good, I thought and went to bed. Yesterday the machine took 45 minutes to get to my Desktop and then ignored all clicks to start programs or to enter Settings. Have just tried again and it's the same. Since Windows is not fully starting, I assume auto update will not work and without forcing into Recovery screen I can't get to System Restore so the machine is currently unusable.
Any ideas ?