718 questions
1 answer
One of the answers was accepted by the question author.
did not get replacement keyboard with replacement display
My Studio Surface 2+ had both display and keyboard fault. Sent both in for replacement under warrenty. Keyboard did not ship back
Surface | Accessories | Surface mice and keyboards
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 43%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
2 answers
how to turn off orientation lock on surface pro october 2026
I can't do it based on my surface orientation in real life, it is fixed in one view unless i go into settings to change it. I want the old way back.
Surface | Surface Pro | Display and screen
3,616 questions
asked
2026-10-09T14:53:20.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
o
0
Reputation points
answered
2026-10-10T00:27:28.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,666
Reputation points MVP
Volunteer Moderator
1 answer
need a pin to log in cant reset
using your hello log in you keep asking for a pin i dont have one and i cant set one
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-10-10T00:26:46.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 26%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Cindy Shay
0
Reputation points
answered
2026-10-10T00:27:01.1666667+00:00
AI answer
2 answers
I can't speak to anyone and I need a refund! How to i get a hold of an actual human? The ai in unhelpful.
I was billed for a subscription I tried to cancel. I want my money back. I need to speak to someone immediately!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-09T23:43:12.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 22%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Taliah Kent
0
Reputation points
answered
2026-10-10T00:23:55.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
46,670
Reputation points
Independent Advisor
1 answer
upgraded to windows 11 Pro but failing to activate due to account
I have a laptop that i use to run software related to my work (film lighting), I don't have a work email just a generic personal account so i can keep all the work-related software and workflow on one account/ laptop so when on location it can be handed…
Windows for home | Windows 11 | Install and upgrade
9,328 questions
asked
2026-10-10T00:22:16.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 97%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rig Lx
0
Reputation points
answered
2026-10-10T00:22:35.3566667+00:00
AI answer
0 answers
Office 2024 Product Key not showing in my purchases
I have purchased a digital Office 2024 product key from a reputable retailer. Step 1 of redemption is to enter the code, Step 2 a window pops up with my code self generated by Microsoft and to select a language, After Step 2 redemption it goes straight…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,645 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
unlicensed product
Why does my excel file show as (unlicensed product)
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,645 questions
asked
2026-10-09T23:22:44.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 82%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFE%3C/text%3E%3C/svg%3E)
Fran eisenhower
0
Reputation points
answered
2026-10-10T00:22:14.9766667+00:00
TaoLi
115K
Reputation points
Independent Advisor
0 answers
i need to change the email as the admin
when i open this app it is showing the admin with email of the wrong one how do i change it
Windows for home | Windows 11 | Accounts, profiles, and login
10,250 questions
asked
2026-10-10T00:20:18.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cheryl Halseth
0
Reputation points
asked
2026-10-10T00:20:18.23+00:00
Cheryl Halseth
0
Reputation points
1 answer
How to stop Microsoft business subscription charges after leaving my employer?
Hello Microsoft Community, I need assistance with a Microsoft charge made to my personal credit card in September 2026. I previously purchased a Microsoft Copilot-related service while working for a company. I have since left that employer, and my…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,506 questions
asked
2026-10-09T23:25:06.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 22%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Antonio Acevedo
0
Reputation points
commented
2026-10-10T00:17:56.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
3,005
Reputation points
Independent Advisor
2 answers
I need escalation to the Microsoft Account Recovery Team for a full cleanup of work/school associations on my personal Microsoft account.”
I need escalation to the Microsoft Account Recovery Team for a full cleanup of work/school associations on my personal Microsoft account.”
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,283 questions
asked
2026-10-09T23:42:50.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 55.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jeff Moyer
0
Reputation points
edited the question
2026-10-10T00:17:48.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
1,580
Reputation points Microsoft External Staff
Moderator
1 answer
Moving Outlook emails from old Win 10 desktop to new Win 11 desktop
How do I move my Outlook emails from an old windows 10 desktop to a new Windows 11 desktop. The Outlook I am attempting to move has a total of seven different email addresses. Some of them are Gmail. Some of them Microsoft accounts
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,838 questions
asked
2026-10-10T00:17:03.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 70%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
KEVIN LESS
0
Reputation points
answered
2026-10-10T00:17:20.91+00:00
AI answer
0 answers
Artifact Signing eligibility — New York LLC with Firstbase virtual mailbox
QAPGAN LLC is an active company registered in New York. Its US business mailing address is provided by Firstbase Mailroom. It has no physical US operating office; operations are conducted from Türkiye. Is QAPGAN LLC eligible for Artifact Signing Public…
Azure Dedicated HSM
Azure Dedicated HSM
An Azure service that provides hardware security module management.
47 questions
asked
2026-10-10T00:17:20.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 45%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
M. Fatih UÇAR
0
Reputation points
asked
2026-10-10T00:17:20.73+00:00
M. Fatih UÇAR
0
Reputation points
1 answer
My personal Microsoft account still shows connected to a stale work organization = s3ga.onmicrosoft.com
I need to have the stale org, s3ga.onmicrosoft.com removed from my personal account. Remove the ghost work identity Remove the stale tenant binding Remove the corrupted routing rule Restore your personal account to a pure MSA I can be reached at…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-10T00:16:14.4333333+00:00
Jeff Moyer
0
Reputation points
answered
2026-10-10T00:17:02.3833333+00:00
AI answer
0 answers
about windows 11
Hello Microsoft Community and Team, I would like to share some constructive feedback and feature suggestions regarding Windows 11: Allow Local Account Setup during Installation: Many users prefer using a local account instead of being forced into a…
Windows for home | Windows 11 | Accounts, profiles, and login
10,250 questions
asked
2026-10-10T00:04:34.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 77%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
AndreiDevTester Maria
0
Reputation points
edited a comment
2026-10-10T00:12:12.96+00:00
Dio Xavier
297K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
sbcglobal no longer works in Outlook in Windows 11;
Has ATT stopped support for the sbcglobal.net email addresses in Outlook? I have the Windows 11 version of Outlook Classic.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,838 questions
asked
2025-07-26T12:36:27.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Daniel W
20
Reputation points
commented
2026-10-10T00:10:29.28+00:00
Cheryl Halseth
0
Reputation points
1 answer
I can't activate Windows Server 2022 Standard
I activated the product key one time in the past a long time ago but only for OS testing purposes. Removed that OS a very long time ago because I was already using an earlier Windows Server 2016 OS. Now that Windows Server 2016 will soon be unsupported I…
Windows for business | Windows Server | Devices and deployment | Licensing and activation
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 68%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
3 answers
Grouping objects in WORD to copy and paste
As I try to select a second object the first deselects
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,875 questions
asked
2026-10-08T15:18:02.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 68%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gail Kidd
0
Reputation points
answered
2026-10-10T00:09:05.0233333+00:00
Jay Freedman
208.3K
Reputation points
Volunteer Moderator
0 answers
I have a repeating popup in windows 11
It says "edit resources of exe has stopped working" with an option to close the program which I do. Then 5 minutes later, another and another. I am fairly computer literate but this has me stumped.
Windows for business | Windows 365 Business
2,820 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 33%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
2 answers
Difficulty saving files with Word for Mac
A few weeks ago I started having difficulty saving word documents on my Mac (and iCloud). I have plenty of storage on the Mac and in iCloud and I've tried many solutions.
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,812 questions
asked
2026-10-09T23:07:53.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 95%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Stuart Sinoff
0
Reputation points
answered
2026-10-10T00:07:27.11+00:00
John Korchok
236.6K
Reputation points
Volunteer Moderator
1 answer
My Microsoft account is being treated as a Work/School account and I cannot reach support
My personal Microsoft account is being misclassified as a Work/School account. Because of this, every support page redirects me to the Sign-in Helper and I cannot reach a human agent. My account appears to be stuck in the GUID tenant [Moderator note:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,506 questions
asked
2026-06-12T09:21:55.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PeterO
5
Reputation points
commented
2026-10-10T00:07:19.9566667+00:00
Jeff Moyer
0
Reputation points