BSOD ExceptionCode: c0000005 while instalation Windows 11 caused by process Registry

Question

Hello! Recently I got some troubles with Windows, my wireless headset does not wanted to connect to my PC. I tried to delete bluetooth driver and re-install it. Problem was not solved and also I faced with some new issues such as: some apps are closing without any error, new audio devices drivers wont install properly. So I decided to re-instal Windows 11. Using Media Creation Tool I prepared usb-disk. Instalation was like regular but after first reboot (which needed for instaling) I got bsod cx0000005*.* I tried few times more but still get same msg.
Before instalation BIOS was reseted to default settings, all SSDs was formated. I have 2 pcs of RAM so I tried each one separetly. Also tried to install on different SSDs.
Here is dump file info:
************* Preparing the environment for Debugger Extensions Gallery repositories ************** ExtensionRepository : Implicit UseExperimentalFeatureForNugetShare : false AllowNugetExeUpdate : false AllowNugetMSCredentialProviderInstall : false AllowParallelInitializationOfLocalRepositories : true

-- Configuring repositories ----> Repository : LocalInstalled, Enabled: true ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds ----> Repository : UserExtensions, Enabled: true, Packages count: 0 ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

Microsoft (R) Windows Debugger Version 10.0.25877.1004 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\080823-2546-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 22621 MP (32 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Edition build lab: 22621.1.amd64fre.ni_release.220506-1250 Kernel base = 0xfffff8000c200000 PsLoadedModuleList = 0xfffff8000ce13470 Debug session time: Tue Aug 8 22:00:30.871 2023 (UTC + 3:00) System Uptime: 0 days 0:00:02.548 Loading Kernel Symbols ............................................................... ............................................................ Loading User Symbols PEB address is NULL ! Loading unloaded module list ..... For analysis of this file, run !analyze -v nt!KeBugCheckEx: fffff8000c62b8f0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff5845f095f60=000000000000007e 8: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e) This is a very common BugCheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8000c98ec0e, The address that the exception occurred at Arg3: fffff5845f096fc8, Exception Record Address Arg4: fffff5845f0967e0, Context Record Address

Debugging Details:

KEY_VALUES_STRING: 1

Key  : AV.Fault
Value: Read

Key  : Analysis.CPU.mSec
Value: 546

Key  : Analysis.Elapsed.mSec
Value: 11363

Key  : Analysis.IO.Other.Mb
Value: 7

Key  : Analysis.IO.Read.Mb
Value: 0

Key  : Analysis.IO.Write.Mb
Value: 33

Key  : Analysis.Init.CPU.mSec
Value: 93

Key  : Analysis.Init.Elapsed.mSec
Value: 37265

Key  : Analysis.Memory.CommitPeak.Mb
Value: 96

Key  : Bugcheck.Code.LegacyAPI
Value: 0x1000007e

Key  : Failure.Bucket
Value: AV\_nt!HvpGetCellPaged

Key  : Failure.Hash
Value: {90e145c3-c04a-f304-4254-781be6862dc9}

Key  : Hypervisor.Enlightenments.ValueHex
Value: 1417df84

Key  : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key  : Hypervisor.Flags.ApicEnlightened
Value: 0

Key  : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1

Key  : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key  : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key  : Hypervisor.Flags.CpuManager
Value: 1

Key  : Hypervisor.Flags.DeprecateAutoEoi
Value: 1

Key  : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key  : Hypervisor.Flags.Epf
Value: 0

Key  : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key  : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key  : Hypervisor.Flags.MaxBankNumber
Value: 0

Key  : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key  : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key  : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key  : Hypervisor.Flags.Phase0InitDone
Value: 1

Key  : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key  : Hypervisor.Flags.RootScheduler
Value: 0

Key  : Hypervisor.Flags.SynicAvailable
Value: 1

Key  : Hypervisor.Flags.UseQpcBias
Value: 0

Key  : Hypervisor.Flags.Value
Value: 21631230

Key  : Hypervisor.Flags.ValueHex
Value: 14a10fe

Key  : Hypervisor.Flags.VpAssistPage
Value: 1

Key  : Hypervisor.Flags.VsmAvailable
Value: 1

Key  : Hypervisor.RootFlags.AccessStats
Value: 1

Key  : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key  : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key  : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key  : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key  : Hypervisor.RootFlags.IsHyperV
Value: 1

Key  : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key  : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key  : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key  : Hypervisor.RootFlags.Nested
Value: 0

Key  : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key  : Hypervisor.RootFlags.Value
Value: 1015

Key  : Hypervisor.RootFlags.ValueHex
Value: 3f7

Key  : WER.OS.Branch
Value: ni\_release

Key  : WER.OS.Version
Value: 10.0.22621.1

BUGCHECK_CODE: 7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8000c98ec0e

BUGCHECK_P3: fffff5845f096fc8

BUGCHECK_P4: fffff5845f0967e0

FILE_IN_CAB: 080823-2546-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

EXCEPTION_RECORD: fffff5845f096fc8 -- (.exr 0xfffff5845f096fc8) ExceptionAddress: fffff8000c98ec0e (nt!HvpGetCellPaged+0x000000000000005e) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000001ff8 Attempt to read from address 0000000000001ff8

CONTEXT: fffff5845f0967e0 -- (.cxr 0xfffff5845f0967e0) rax=0000000000000001 rbx=00000000ffffffff rcx=00000000000005fd rdx=0000000000000000 rsi=fffff5845f097260 rdi=0000000000000fff rip=fffff8000c98ec0e rsp=fffff5845f097200 rbp=fffff5845f097270 r8=00000000000003ff r9=00000000000001ff r10=ffffa50a6a536000 r11=fffff5845f097108 r12=0000000003c855f8 r13=0000000000000000 r14=0000019ba348412c r15=00000000ffffffff iopl=0 nv up ei pl nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050206 nt!HvpGetCellPaged+0x5e: fffff8000c98ec0e 4a8b04c2 mov rax,qword ptr [rdx+r8*8] ds:002b:0000000000001ff8=???????????????? Resetting default scope

BLACKBOXNTFS: 1 (!blackboxntfs)

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: Registry

READ_ADDRESS: fffff8000cf1c468: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse 0000000000001ff8

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p 0x%p. %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000001ff8

EXCEPTION_STR: 0xc0000005

STACK_TEXT:
fffff5845f097200 fffff8000cc1974e : 0000000003c83128 ffffa50a6a536000 0000019ba348412c ffffa50a6a536000 : nt!HvpGetCellPaged+0x5e fffff5845f097230 fffff8000caf3eab : ffffa50a6d6af064 000000000000000d 0000000003c855f8 00000000ffffffff : nt!CmpRemoveSubKeyCellNoCellRef+0xa2 fffff5845f0972b0 fffff8000c883700 : 00000000ffffffff fffff5845f097398 fffff5845f097420 fffff58400000001 : nt!CmpCheckRegistry2+0x168bfb fffff5845f097350 fffff8000c97e38c : 0000000000000000 fffff58401590001 0000000000000000 ffffa50a00010000 : nt!CmCheckRegistry+0x178 fffff5845f097420 fffff8000c8d1a25 : fffff8000ce028b8 0000000000000001 ffff838401590001 fffff5845f0976f4 : nt!CmpCreateHive+0x474 fffff5845f097680 fffff8000ca3aae7 : ffff8384e709f540 0000000000000000 000000000000010f ffff8384e709f540 : nt!CmpInitHiveFromFile+0x229 fffff5845f097850 fffff8000c40dc67 : ffff8384f369a5c0 ffff8384f369a5c0 fffff8000ca3a9c0 0000000000000002 : nt!CmpLoadHiveThread+0x127 fffff5845f097b30 fffff8000c630854 : ffffe18157bd1180 ffff8384f369a5c0 fffff8000c40dc10 95cf95ce95cd95cc : nt!PspSystemThreadStartup+0x57 fffff5845f097b80 0000000000000000 : fffff5845f098000 fffff5845f091000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x34

SYMBOL_NAME: nt!HvpGetCellPaged+5e

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.22621.1702

STACK_COMMAND: .cxr 0xfffff5845f0967e0 ; kb

BUCKET_ID_FUNC_OFFSET: 5e

FAILURE_BUCKET_ID: AV_nt!HvpGetCellPaged

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {90e145c3-c04a-f304-4254-781be6862dc9}

Followup: MachineOwner

Answer 1

Hello, I changed motherboard to new one and all works fine, without any issues. So yeah it was a hardware problem, maybe it could be helpfull to someone with same issue! David-M. thank you for you help and advises!