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Getting SYSTEM THREAD EXCEPTION NOT HANDLED

Anonymous
2023-08-14T01:01:57+00:00

Hey there,
I have an issue when plugging in my headset, I can't hear any sounds although I tested it on my laptop and it worked smoothly.

I noticed some weird stuff after many tests.

  1. when I play videos on YT or FB while the headset is plugged in the video playback speed is so slow.
  2. when I unplug the headset while watching a video PC crashes and then a blue screen shows up same as the screenshot below. Could someone help me to fix this problem? Thanks in advance!

What Failed: CMGHS.sys

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Jonathan Deives 60,570 Reputation points Independent Advisor
    2023-08-14T01:36:46+00:00

    My name is Jonathan Deives. I'm an Independent Advisor and I'll be glad to help you today.

    See if your computer is creating minidump files.

    These files are in "C:\Windows\Minidump".

    Copy any files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox, etc...), choose to share it, and get the link.

    Post the link to the ZIP file here.

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  2. Anonymous
    2023-08-14T01:51:08+00:00

    When i try to Zip em, i get problem says access denied. im using 7zip

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  3. Jonathan Deives 60,570 Reputation points Independent Advisor
    2023-08-14T01:54:42+00:00

    Copy them to your desktop and then zip

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  4. Anonymous
    2023-08-14T01:56:43+00:00

    Copy them to your desktop and then zip

    I did that. i even tried to upload them to drive and it seems like there is an error with the files.

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  5. Jonathan Deives 60,570 Reputation points Independent Advisor
    2023-08-14T01:59:04+00:00

    Try uploading to another cloud

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