Share via

Getting SYSTEM THREAD EXCEPTION NOT HANDLED

Anonymous
2023-08-14T01:01:57+00:00

Hey there,
I have an issue when plugging in my headset, I can't hear any sounds although I tested it on my laptop and it worked smoothly.

I noticed some weird stuff after many tests.

  1. when I play videos on YT or FB while the headset is plugged in the video playback speed is so slow.
  2. when I unplug the headset while watching a video PC crashes and then a blue screen shows up same as the screenshot below. Could someone help me to fix this problem? Thanks in advance!

What Failed: CMGHS.sys

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

12 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-08-14T01:59:10+00:00

    Okay, I managed to upload them, I moved them to the desktop that was the mistake.

    here is the link: https://drive.google.com/file/d/1z1VCKRgGq8YGmn3kRNrxK36Cb3-fdznN/view?usp=sharing

    0 comments
  2. Jonathan Deives 60,650 Reputation points Independent Advisor
    2023-08-14T02:11:28+00:00

    The problem may be caused by drivers, go to the manufacturer's website, download and install the latest drivers.

    0 comments
  3. Anonymous
    2023-08-14T02:14:02+00:00

    The problem may be caused by drivers, go to the manufacturer's website, download and install the latest drivers.

    which driver?

    0 comments
  4. Jonathan Deives 60,650 Reputation points Independent Advisor
    2023-08-14T02:15:23+00:00

    Sound and chipset

    0 comments
  5. Anonymous
    2023-08-14T02:54:27+00:00

    Sound and chipset

    I solved the issue, Thanks for your help

    The problem was caused by another program called "parsec"

    that program installed another USB virtual adapter that caused all these troubles for me. I uninstalled it and then restarted my PC. now sounds are back!

    Thank you so much for helping me to fix this issue. much appreciated

    1 person found this answer helpful.
    0 comments