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Windows Autopilot not installing apps

Anonymous
2023-05-23T20:40:21+00:00

We have Windows Autopilot setup on several devices through Intune. Recently, the devices will no longer run through the process properly during OOBE. When we reset a machine, the apps do not install.

The devices are configured for autopilot. They show profile status of assigned in Intune. After logging in as a user during OOBE, though, they never display the app install window like they used to. When looking at the Autopilot deployments page in Intune, it shows the device enrollment status as success, but it also shows it completed in 10-15 seconds. In the past, when this was successful, it was always 5-10 minutes before it was successful.

Can anyone tell us where to start troubleshooting this problem? Autopilot has been working flawlessly when resetting a Windows 10 or 11 device. Now none of them are going through the process. All machines are Azure AD joined. They are not hybrid and we have nothing on prem anymore.

Windows for home | Windows 11 | Performance and system failures

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  1. paulr0511 45,605 Reputation points Independent Advisor
    2023-05-23T21:11:37+00:00

    Good day Jeremy! I am glad to be able to provide assistance to you today. I would suggest to post this query to our neighbor forum from the link below as this is best suited in there. They are more oriented on with regards to this type queries/issues and there will be IT Pros/System Admins/Server Admins/AD Admins who are available that will be able to fulfill your query as we are more of home/personal consumer based forum.

    https://learn.microsoft.com/en-us/answers/

    Regards,

    Paul R.

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