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2 answers

Passed AZ-305 but Certification is not showing on Dashboard

Hi Support Team, I passed the AZ-305 exam about a week ago. I have checked my Pearson VUE score report and it says PASS. However, the certification is still not reflecting on my Microsoft Learn dashboard. Could you please help me sync this? Thank you.

Community Center | Not monitored
asked 2026-07-06T03:38:29.5+00:00
Rizky Eriko 0 Reputation points
answered 2026-07-06T06:54:36.8566667+00:00
Rizky Eriko 0 Reputation points
3 answers One of the answers was accepted by the question author.

Teams Message recording

Is it possible to stop users from sharing meeting recordings but can share other items like files and word docs.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-06-29T17:34:09.6933333+00:00
Sydney Mokgalaka 20 Reputation points
answered 2026-07-06T06:54:13.1033333+00:00
Sydney Mokgalaka 20 Reputation points
0 answers

AI Skills Fest voucher not received after completing playlist and submitting claim form

Dear Microsoft AI Skills Fest Support Team, I participated in Microsoft AI Skills Fest and successfully completed all the required learning activities using my registered Microsoft account. I also received my AI Skills Fest badge, which confirms that my…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

428 questions
asked 2026-07-06T06:42:24.33+00:00
MANYA BABBAR 0 Reputation points
edited the question 2026-07-06T06:54:00.7433333+00:00
LauraC 75 Reputation points Microsoft External Staff Admin
0 answers

Why cant I download apps

I have been trying to download apps for the past three hours and nothing is happening. my app installer wont load and when I exit out of it, all it say is that its not responding and they will contact me when they find the issue. I have never received an…

Windows for home | Other | Install and upgrade
asked 2026-07-06T06:53:45.97+00:00
dmario 0 Reputation points
1 answer

One Drive Sync Issues

OneDrive downloads successfully, but uploads never begin. SyncDiagnostics shows driveChangesToSend=16219 and driveSentChanges=0, with no upload errors reported. I have reset One Drive, I have unlinked Onedrive, and I have uninstalled and reinstalled…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-06T04:27:59.91+00:00
Justin Insinger 0 Reputation points
answered 2026-07-06T06:52:05.39+00:00
Alvise Cervellati 5,390 Reputation points Independent Advisor
0 answers

Can't reactivate windows on new PC

Hello, I just recently built a new gaming pc, my old one was showing its age (about 8-9 years old). I bought a retail version of Windows 10 back in 2018 and upgraded to windows 11 when it was available. My windows was digitally linked to my microsoft…

Windows for home | Windows 11 | Licensing and activation
asked 2026-07-06T06:52:02.8066667+00:00
Michael Chow 0 Reputation points
0 answers

Recover an email adress

I like to recover ******@gmail.com. I used it last in 2021

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-07-06T06:51:27.2333333+00:00
151165 151165 0 Reputation points
6 answers

How can I change the new tab page in edge

How can I change the new tab page in edge so I can use a page of my own choice?

Microsoft Edge | Other | Windows 11
asked 2025-09-12T20:12:33.1333333+00:00
Bobbie Seabolt 25 Reputation points
commented 2026-07-06T06:50:19.4233333+00:00
B Ward 0 Reputation points
0 answers

Windows 11 closes all my apps when going in to sleep mode and how to fx

Windows 11 closes all my apps when going in to sleep mode

Windows for home | Windows 11 | Settings
asked 2026-07-06T06:49:56.5933333+00:00
Wiley Willy 0 Reputation points
1 answer

Configuring multi-condition Win32 app requirement rules for CAD deployment in Microsoft Intune

We're trying to roll out a pretty large CAD software package through Microsoft Intune across our company, but only a small group of engineering devices should ever recieve it. We already had one deployment install on the wrong laptops before, so now…

Windows for business | Windows 365 Business
asked 2026-07-06T06:22:33.5033333+00:00
LIL Tinder 20 Reputation points
answered 2026-07-06T06:49:43.67+00:00
VPHAN 38,520 Reputation points Independent Advisor
1 answer

Microsoft Account: Conservator unable to access account for father who has advanced Alzheimer's

I need help with a Microsoft account that belongs to my father. My father has advanced Alzheimer's disease and has not used this Microsoft account for years. I am his recently court-appointed conservator and am responsible for managing his finances and…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-02T17:57:23.7633333+00:00
R 0 Reputation points
commented 2026-07-06T06:48:11.3433333+00:00
Kai-H 21,265 Reputation points Microsoft External Staff Moderator
2 answers

Opengl Libraries

Trying to implement the OpenGL libraries, in Visual Studio using C++, getting the following errors: After opening the PowerShell, -vcpkg Install OpenGL getting the errors: "could not locate a manifest(vcpkg.json) above the current working…

Developer technologies | C++
Developer technologies | C++

A high-level, general-purpose programming language, created as an extension of the C programming language, that has object-oriented, generic, and functional features in addition to facilities for low-level memory manipulation.

4,083 questions
asked 2026-06-29T13:56:39.0933333+00:00
Sid Kraft 46 Reputation points
commented 2026-07-06T06:48:04.46+00:00
Nancy Vo (WICLOUD CORPORATION) 6,675 Reputation points Microsoft External Staff Moderator
0 answers

Endpoint Analytics shows high disk writes

Inside Intune’s Endpoint Analytics dashboard, we’re seeing some machines flagged with low performance scores because of high disk write activity. The big question is: how do we go beyond that top‑level score to actually see which processes, background…

Windows for business | Windows 365 Enterprise
asked 2026-07-06T06:47:47.5966667+00:00
Vikram Singh 40 Reputation points
0 answers

Can't activate my windows after installing new cooling and pc case

I am having trouble activating my windows after installing new cooling and pc case, I click troble shoot --> added new hardware, and it doesn't solve the problem. I bought a valid windows in Decemeber 2022.

Windows for home | Windows 11 | Accessibility
asked 2026-07-06T06:47:36.07+00:00
shivaan Gurayah 0 Reputation points
2 answers

How do I turn off cloud service syncing in my onedrive pictures folder?

I am trying to backup my OneDrive. When I click into settings and manage back, it just comes up with the following error message " We can't back up your Pictures folder on OneDrive, because it contains another cloud storage. Please turn off the…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-07-06T06:06:07.0166667+00:00
Lucy 0 Reputation points
commented 2026-07-06T06:47:30.8066667+00:00
Lucy 0 Reputation points
1 answer

stickers not showing on Microsoft To Do icon (macOS)

macOS 26.5.1 MS To Do 2.169 There is no stickers on icon in my mac, macOS but in iOS on the same account - I have it. iOS Already reinstall app, check notifications settings - nothing helps. Who know, how to fix the problem?

Microsoft 365 and Office | To Do | For home
asked 2026-07-02T21:57:49.0766667+00:00
Artur Skaliy 0 Reputation points
commented 2026-07-06T06:46:41.4266667+00:00
Kai-H 21,265 Reputation points Microsoft External Staff Moderator
1 answer

URGENT** I can't access my account, AADSTS90019 error

I tried to create a Microsoft 365 Business account, its been a week and no news, I can't get support because I need to log in, when I try to log in it says (AADSTS90019 error), when I try to create an account with the same email/domain it says account…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-07-02T22:28:18.3166667+00:00
Justin Leblanc 0 Reputation points
commented 2026-07-06T06:45:23.1033333+00:00
Vivian-HT 17,700 Reputation points Microsoft External Staff Moderator
2 answers

OpenGL Libraries

New user for Visual Studio and trying to set up the system for OpenGL Functions use. It was suggested to -open the Developer Power Shell to execute the vcpkg software to set up the libraries. Not exactly sure how to do and do I execute this module in my…

Developer technologies | C++
Developer technologies | C++

A high-level, general-purpose programming language, created as an extension of the C programming language, that has object-oriented, generic, and functional features in addition to facilities for low-level memory manipulation.

4,083 questions
asked 2026-06-28T13:28:13.1166667+00:00
Sid Kraft 46 Reputation points
commented 2026-07-06T06:45:13.58+00:00
Nancy Vo (WICLOUD CORPORATION) 6,675 Reputation points Microsoft External Staff Moderator
1 answer

Outlook has stopped working

I live in MS Outlook & have 2 gmail accounts that I use. Sending out with my primary email address has gotten progressively slower. And now it has stopped sending & receiving. It seems it hangs up when the folders are synchronizing. See photo…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-04T14:09:53.9833333+00:00
Ronda Sutton 0 Reputation points
commented 2026-07-06T06:44:11.91+00:00
Ian-T 7,790 Reputation points Microsoft External Staff Moderator
1 answer

Configuration alert when trying to install Outlook on my iphone

Hi all, I have recently changed jobs and I am trying to add my new work email to my outlook app n my personal phone. I have completely removed the old work emails and information from my phone. I have uninstalled and reinstalled the app and…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-07-02T17:53:11.9366667+00:00
sherry eby 0 Reputation points
commented 2026-07-06T06:42:44.58+00:00
Vivian-HT 17,700 Reputation points Microsoft External Staff Moderator