You are welcome Riley3131.
Access App Crashes
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Hi - I have an access app (sql server backend) deployed for several (30+) clients all over the midwest. Each client has one pc dedicated to running some backend tasks (pulling from other sql servers, sending emails, importing and storing info from text docs, etc.). A few weeks ago (late Feb 2023) one client started getting random crashes throughout the day. I have tried to troubleshoot, but I have found nothing so far. Then Tuesday this week (3/21/2023) several other clients started having the same problem... only on the dedicated pc. By Thursday (3/23/2023), all but 2 clients are having this problem. The app is somewhat custom, although there are portions that are identical (or nearly identical) for each client. Some clients had an update from me, and some did not... trapping errors hasn't helped. Event Viewer shows app crashes, sometimes with an ntdll.dll fault...
The app crashes are so widespread across all my clients, with different PCs/VM, different OS (win10, win 11, server 2016, server 2019)... it has to be some sort of bug somewhere... maybe an office update? The 3/14/2023 path installed between 3/14 and 3/19, but the problems didn't show up for a few days...
I am so busy restarting all the servers and getting things running again I haven't had a chance to post. I have researched and searched for any bug reports as best I can - but nothing so far. Is anyone else having issues lately? Any ideas what to try next?
Thanks for any help you can provide!
Windows for home | Windows 10 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
2 additional answers
Sort by: Most helpful
-
Anonymous
2023-03-24T16:43:16+00:00 Thank you - I have reposted the question in the new location.
https://learn.microsoft.com/en-us/answers/questions/1192937/access-app-crashes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511 45,615 Reputation points Independent Advisor2023-03-24T16:17:26+00:00 Good day Riley3131! I am glad to be able to provide assistance to you today. This is best suited to be posted to our neighbor forum from the link below. They are more oriented on with regards to this type queries/issues and there will be IT Pros/System Admins/Server Admins/AD Admins who are available that will be able to fulfill your query out there.
https://learn.microsoft.com/en-us/answers/
Regards,
Paul R.