Error AADSTS500202

Question

Error AADSTS500202

Anonymous

I am trying to access my MS account. I get the following message

Sign in Sorry, but we’re having trouble signing you in. AADSTS500202: User account 'jim********@hotmail.com' from external identity provider 'live.com' is not supported for API version '2.0'. Microsoft account pass-thru users and guests are not supported by the tenant-independent endpoint.

followed by

Request Id: 5739b8f4-2cda-4edc-8567-de8d8b8b1c01 Correlation Id: 3619acc5-2664-4427-89ce-17989b84650a Timestamp: 2023-02-06T03:12:06Z Message: AADSTS500202: User account 'jim*******@hotmail.com' from external identity provider 'live.com' is not supported for API version '2.0'. Microsoft account pass-thru users and guests are not supported by the tenant-independent endpoint..

What does this mean and how do I fix this

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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3 answers

Answer 1

Anonymous

Happy to help you, Jim. Have a great day/evening!

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Answer 2

Anonymous

Thank you

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Answer 3

Thanks for reaching out, JimProudfoot. My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you.

It's probably best to post this query to the sister forum MS Q & A where you're likely to get an answer. The error code has something to do with Azure Active Directory, IT professionals in the forum links below might be able to help.

MS Q & A:

https://docs.microsoft.com/en-us/answers/products/

Sample cases similar to this one that I found in MS Q & A.

https://learn.microsoft.com/en-us/answers/quest...

Thank you for your understanding.

Best Regards,

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Error AADSTS500202

3 answers