Hi Jerms_260
I'm Christine, a Windows user like you.
I can see here that your device is having an issue with installing Windows updates. I'll do my best to help you.
Please follow the steps below:
- Let's run the Windows Update Troubleshooter
Windows 11
Please Click Start menu and type Troubleshoot
Hit Other troubleshooters
And select Windows Update
Finally, Run the troubleshooter
- Reset Windows update services:
Please click start menu and type cmd, right click on it and choose run with admin
Kindly copy and paste the command lines below to cmd and hit enter:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
If the issue persists, please check and follow the steps from here:
https://support.microsoft.com/en-us/windows/tro...
Please let me know the result. I'll be happy to assist you all the way until it's resolved.
Christine
Independent Advisor