When trying to play games (any game) on my windows 11 PC it will randomly restart. Sometimes it will happen within a few minutes of starting a game and other times it won't happen for an extended period of time. Windows and drivers are all up to date. It's not overheating as I've monitored for this also. Runs fine when not gaming. PC details are: Windows 11 Pro AMD Ryzen 5 5600X processor ASROCK Steel Legend B550M mother board 16 GB DDR4 Ram AMD Radeon RX480 8GB graphics card 550w power supply Problem details are: Problem Event Name: LiveKernelEvent Code: 144 Parameter 1: 1020 Parameter 2: fffff8824bc3f7b0 Parameter 3: 0 Parameter 4: 0 OS version: 10_0_22621 Service Pack: 0_0 Product: 256_1 OS Version: 10.0.22621.2.0.0.256.48 Locale ID: 3081 Thanks for any help.

Sorry for the delay in reply. I've been offline. Yes. Your guess may be correct. Has this behavior occurred since you started using the computer for gaming?

Thanks David I did some additional research after seeing the Kernal-Power Event ID 41 in the error logs. I think despite the system power requirements only being 350w and the power supply being sufficient at 550W. The ASRock B550M Steel Legend motherboard has an additional 4 pin ATX power connector for higher current demand usage which is not supported by this power supply. My best guess is the power supply is insufficient in a high current scenario like gaming but adequate when only under normal (non-gaming) use.

Sorry for the delay in reply. I've been offline. Unfortunately, there is no relevant information in the logs you sent. Does the Reliability Monitor keep reporting the same error you mentioned in the original question?

Live Kernel Event Code 144

Anonymous

When trying to play games (any game) on my windows 11 PC it will randomly restart. Sometimes it will happen within a few minutes of starting a game and other times it won't happen for an extended period of time. Windows and drivers are all up to date. It's not overheating as I've monitored for this also.

Runs fine when not gaming.

PC details are:

Windows 11 Pro
AMD Ryzen 5 5600X processor
ASROCK Steel Legend B550M mother board
16 GB DDR4 Ram
AMD Radeon RX480 8GB graphics card
550w power supply

Problem details are:

Problem Event Name: LiveKernelEvent

Code: 144

Parameter 1: 1020

Parameter 2: fffff8824bc3f7b0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.22621.2.0.0.256.48

Locale ID: 3081

Thanks for any help.

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David-M 115.4K Reputation points Independent Advisor

2023-03-28T11:45:34+00:00

Sorry for the delay in reply. I've been offline.

Yes. Your guess may be correct.

Has this behavior occurred since you started using the computer for gaming?
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Anonymous

2023-03-27T20:38:08+00:00

Thanks David

I did some additional research after seeing the Kernal-Power Event ID 41 in the error logs.

I think despite the system power requirements only being 350w and the power supply being sufficient at 550W. The ASRock B550M Steel Legend motherboard has an additional 4 pin ATX power connector for higher current demand usage which is not supported by this power supply.

My best guess is the power supply is insufficient in a high current scenario like gaming but adequate when only under normal (non-gaming) use.
Was this answer helpful?

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David-M 115.4K Reputation points Independent Advisor

2023-03-27T17:11:45+00:00

Sorry for the delay in reply. I've been offline.

Unfortunately, there is no relevant information in the logs you sent.

Does the Reliability Monitor keep reporting the same error you mentioned in the original question?
Was this answer helpful?

0 comments No comments

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Live Kernel Event Code 144

13 answers