Error code: bad_object_header | Windows 10 Blue Screen

Question

Hello, i was gaming normally on my PC then my PC turned into this blue screen. please help.

Answer 1

Hi KokyMido06

I am Dave, an Independent Advisor, I will help you with this . . .

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes . . .

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share link

Then post the link here to the zip file, so we can take a look for you . . .

Answer 2

Here are the minidump logs sir dave. https://1drv.ms/u/s!AnOmwS7\_IZ7AijbA64UojAbYDdCC?e=XEySo1

Answer 3

Hi KokyMido06

Your minidump files just indicate memory (RAM) corruption, that can have many causes, but due to the fact the crashes happen when you are gaming, the main suspect would be your video card device drivers

1

Open Device Manager (accessible by right clicking your Start Button)

Expand the Display Adapters Section

Right click your video card and choose Properties

On the Driver Tab, choose 'Roll back Driver'

Restart your PC once done . . .

2

If that option is not available or does not resolve the issue, go to the support page for your device on the manufacturers website, then download and install the video driver they recommend, it may well be an older version to the one you are currently running

Answer 4

Hello Dave, the second dump file happen to me while gaming but the first one i was not gaming. does it still mean the problem can be my driver?

Answer 5

Hi KokyMido06

You should try changing that driver as a first step

Then, if your system still crashes, download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors . . .