Text select pointer goes completely white colored when hovering over black text with a white background.

Question

Hello, a couple of days ago, windows updates installed a new AMD display driver. Since then, the text select pointer has been going completely white colored when I hover over black text with a white background (This happens on all websites and on both Edge & Chrome, so it seems like a driver issue) and then it becomes extremely hard to tell where the mouse pointer is, because the white color blends well with the white background. However, if I move the mouse pointer a bit and also click 1 time, the text select cursor goes back to being black colored (which is what it is supposed to be when it is hovering over black text)

Some notes:

• The machine is a Lenovo laptop.
• OS: Windows 11
• CPU: AMD Ryzen 5 5500U with Radeon Graphics 2.10 GHz
• RAM: 8GB
• The new driver version with the issue: 31.0.12016.9
• I clean installed windows 11 today and the issue still persists.
• Before I clean installed windows 11, I rolled back to the previous driver using Device Manager, and that fixed the issue.

Answer 1

Hi

Welcome to Microsoft community.

I'm glad to help you.

Judging from your description, this problem is basically a compatibility problem caused by AMD's latest driver.

You can go to the AMD forum to post your problem and feedback, and wait for the official AMD developer to fix it.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

If anything is unclear, please do not hesitate to let me know.

Best regards

Derrick Qian | Microsoft Community Support Specialist

Answer 2

Alright, thanks for letting me know!

Answer 3

There is an open bug report on the Chromium project regarding this form input invisible / white cursor issue:

https://bugs.chromium.org/p/chromium/issues/detail?id=1366924&q=component%3AInternals>GPU&sort=-modified

It is also mentioned in the AMD forums here:

https://community.amd.com/t5/drivers-software/text-select-pointer-goes-to-being-white-colored-when-hovering/m-p/559078#M164111

Please flag the issue so it gets more attention.

Answer 4

Hi Waseem. I am suffering the same problem.

Can you tell me which version of driver do you use, and the date of its release.

I want have a try.

I am using a barely valid method that is disabled the hardware acceracceleration, but it cut down the website loading speed.

Answer 5

Driver version: 31.0.12016.9

Driver release date: 21/07/2022