Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)

Question

PLEASE HELP, I TRIED DOWNLOADING "2021-06 cumulative update for windows 10 version 20h2 for x64-based systems (kb5003637)" THEN THIS HAPPENED. I TRIED TO TROUBLESHOOT, DIDN'T WORK.

Answer 1

Hello @Pruthvi Kumar

Based on the error there might be CBS corruption. I suggest you run a dism restorehealth operation. For this:

1) Open an admin cmd
2) run: "dism /online /cleanup-image /restorehealth"

Try scan, download and install again.

If problem persists you will need to check in detail the cbs logs.

For more information on how to run this tool and review the entries for troubleshooting :

https://learn.microsoft.com/en-us/troubleshoot/windows-server/deployment/fix-windows-update-errors#resolution-for-windows-81-windows-10-and-windows-server-2012-r2

Regards,

Juan Sobrado

Answer 2

I finally gave up and did a In-place repair re-installation of Windows 10 since the DISM tool kept saying it couldn't find the necessary files to repair the problem.

Here's a link to instructions on how to do it: 16397-repair-install-windows-10-place-upgrade.html