Upload SignableFile.bin failed during Hardware Dev Program Registration

Question

I am trying to register for MS Windows Hardware Dev Program in order to submit my Windows 10 driver for certification.  I log in with Azure AD Global Administrator account to register.  I downloaded and sign SignableFile.bin using Signtools.exe without any issue.  However, when I tried to upload the signed SignableFile.bin, it failed with the error "We encountered a problem processing the file you uploaded. Please ensure the file you sign and upload is the same file you downloaded."  Can anyone help?

Answer 1

Hello, Chiming (Frank) Huang.

Thanks for your response.

this question is out of reach of the response support community. The best place to get help with SignableFile.bin is Microsoft Learn(English only), which aims to support more advanced users like you.

Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

Windows Learn

I won't be able to help you, but I'll leave that question open in case one of our amazing volunteers has ideas for you.  

If there is anything not clear, please do not hesitate to let me   know.

Best Regards,

Rick-MSFT | Microsoft Community Support Specialist

Answer 2

Hi Rick,

Thanks for the information. However, the issue that I have is not how to sign the driver correctly, but is the error during registration of Hardware Dev Program. The error is to upload SignableFile.bin file to Microsoft to complete the registration. The errror said, "We encountered a problem processing the file you uploaded. Please ensure the file you sign and upload is the same file you downloaded." Thanks.

Answer 3

Hello, Chiming (Frank) Huang.

Welcome to Microsoft community.

You may need to verify that it has been signed correctly first, which you can do by following these steps:

The link below contains more details.

Attestation sign Windows 10+ drivers

this question is out of reach of the response support community. The best place to get help with SignableFile.bin is Microsoft Learn(English only), which aims to support more advanced users like you.

Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

Windows Learn

I won't be able to help you, but I'll leave that question open in case one of our amazing volunteers has ideas for you.  

If there is anything not clear, please do not hesitate to let me   know.

Best Regards,

Rick-MSFT | Microsoft Community Support Specialist