Many persistent errors in Event Viewer after Windows 11 build 22598.ni_release.220408-1503: "Autopilot.dll wil error was reported"

Question

I used to be part of the the Windows 11 Insider Beta channel. After updating to build 22598.ni_release.220408-1503 I began to see the same error in Event Viewer extremely frequently:

The errors are all the same and read as follows:

Autopilot.dll WIL error was reported.

HRESULT: 0x80070491

File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 128

Message: NULL

I have never used any program called Autopilot or Modern Deployment. After seeing this problem I immediately left the insider program and am now queued for enrollment. However no new Windows update has happened and these errors persist. How do I prevent these errors?

Answer 1

I had a similar problem a couple years ago and fought it for about 2 months before buying a new machine with the intention of giving the other one to my daughter if I ever got it fixed. I poked around with it for another 6 months which I think translates into about 60 to 80 actual hours work. And then one day for I don't know what reason I had an idea to reflash the BIOS. It worked. So you might want to give that a try before you spend any more money.

Answer 2

I had a similar problem a couple years ago and fought it for about 2 months before buying a new machine with the intention of giving the other one to my daughter if I ever got it fixed. I poked around with it for another 6 months which I think translates into about 60 to 80 actual hours work. And then one day for I don't know what reason I had an idea to reflash the BIOS. It worked. So you might want to give that a try before you spend any more money.

Flashing the BIOS didn't help. In my case I've narrowed it down to Microsoft Edge. The first instances happen when I start my computer. The next instances take place when I start Microsoft Edge. The error didn't occur until I updated from 21H2 to 22H2.

Answer 3

Agreed that BIOS flashing does not solve the problem. I've had 2 BIOS updates in the last month and the problem continues. Interesting pointer on Edge. Will check it out. Recent dot net framework updates are another possible suspect for me.

Answer 4

Have Azus ROG AMD Ryzen 7 5800X machine and wanted to get rid of McAfee & other bloatware so did a clean install (media creation tool), only to get this bombarded with this event error:

Autopilot.dll WIL error was reported.

HRESULT: 0x80070491

File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 128

Message: NULL

• Updated BIOS failed to improve the problem.
• New Microsoft Account was created (in case of corruption) and a second clean install was preformed. Again, no improvement.
• NVIDIA GeForce drivers were rolled back (per one online recommendation) with zero change in status.
• Feedback Report was sent to Microsoft.
• 2 Clean installs could not fix this problem.

At time of purchase, Armoury Crate and all of the Azus account logins were up and running. MyAzus had generous permissions that were later removed, but event error 1010 was absent under this setup. Could something in the original TPM settings of the computer be contributing to the Autopilot.dll WIL error from the clean install?

Answer 5

I thought by now we'd established that the error was linked to Microsoft Account Sign-in Assistant.

On my end, I can confirm that the error disappears when I Disable the corresponding service, and reappears when I set it to anything other than Disabled.

The error is also triggered when I open the Xbox pc app, which is inline with people seeing it happen when they open other Microsoft products like Edge.