Hi Katelyn. I'm Greg, 10 years awarded Windows MVP, here to help you.
It's likely an error on the part of the game. Do you receive Open GL errors for any other games?
Expedite any WIndows Updates, including Optional, from Settings > Update & Security > Windows Update, including restarts, then go back and check again until no more are offered.
In MS Store > My Library > Get Updates expedite all store updates until no more are offered.
Did you run the driver updater link in the Intel Viewer? If that doesn't work then run the Intel Driver Updater from here:
https://www.intel.com/content/www/us/en/support...
Compare this with the PC or motherboard maker's Display driver from the PC maker's Support Downloads webpage for your exact model.
Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.
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