Hello confooseddesi89,
Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Please try Melowin Mar's solution in this older thread with a similar problem. People found this helpful.
https://answers.microsoft.com/en-us/windows/for...
After that, restart your computer using Clean boot of Windows
**Perform a Clean Boot
Determine whether a background program or a software conflict is causing the issue.
Go to the search box > type msconfig
Select System Configuration > go to the Services tab.
Select and make sure to put a check mark on "Hide all Microsoft services"
Click Disable all.
Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.
Kindly check the support article below for more details
https://support.microsoft.com/en-us/help/929135...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor