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Trusted platform module problem

Anonymous
2022-01-06T22:29:30+00:00

Hello, my computer is touchscreen and I tried to reset windows 10 and now I'm stuck in a panel that says " A configuration change was requested to clear this computer’s TPM" in there I have to choose and press f12 or esc, the problem is that since my computerer do not have keyboard I don't know what to do. I tried to press Volumen up and down and thing. I tried to connect a usb keyboard but do not work. Any ideas?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2022-01-11T17:39:06+00:00

    Hi gmendezdot , We hope you are feeling well.We are glad to know that everything is working now.Please do not hesitate to ask the community anytime just in case you have any questions in the future.We value your feedback, click Yes or No to help us improve the support experience.Voting responses will also be beneficial to more Community members reading here.Kind regards,FatimaM365 Forum Moderator

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