continue using ms teams while using another application

Question

hello, when i first started using microsoft teams, there was a little window at the bottom right hand of the screen when i minimized microsoft teams which allowed me to use another application such as chrome so that i can continue seeing what my teacher was showing at the same time. however, when i used microsoft teams recently, that small window did not appear and i end up missing a lot on what the teacher was showing. could you please let me know how to get that small window to appear again? i have tried uninstalling and installing but to no avail. thanks!

Answer 1

yes, i have access to the web version of teams.

Answer 2

hello, 

sorry but i don't think this is a problem with the school as it's more of a problem with the app(?) so i don't think it will help. is there any other ways to get the small window to appear again ? please advise !!

Answer 3

Hello yoonniehehe,

My name is Juan Pedro and I'm a fellow customer and expert user. I will be more than happy to assist you today!

In this case please try to contact your Teams admin (if you don't know who is your admin, please contact the IT department of your company or school) and then check if your admin has assigned the proper permissions/access for you.

I hope this helps! Please let me know if you have any further questions.

Thank you.

Answer 4

hello, thank you for your help! i have tried rebooting my computer and signing out and signing in again but it didn't work. :(

Answer 5

Hello yoonniehehe,

My name is Juan Pedro and I'm a fellow customer and expert user. I will be more than happy to assist you today!

Have you tried rebooting your computer? Probably signing out and signing back in might help too.

I hope this helps! Please let me know if you have any further questions.

Thank you.