Teams Desktop error. "The specified list is invalid", "the specified list might have been deleted or you might not have permission to view it"

Question

Hi, 

I have an issue where the files option is not bringing up my files within Teams, This issue persists on Mobile devices and both laptop(Win10) and desktop(Win10. Others in my team can view the files without issue. 

I have tried to resolve by clearing the %appdata% folders listed in the other Answers, but the issue remains.  I have tried incognito mode (at request of support), but as it presents on multiple platforms I didn't hold much hope, and yes, the issue is still the same. 

I have tried different browsers, also the desktop app and browser versions. 

Please can somebody check to see if there is something wrong with the link from my account to the file store (wherever that may be)

Answer 1

Hi Seven, 

Sadly this is affecting other members of my team as of last check yesterday.  Also there is no sign of a copy link under the file option - Only copy link I get is for the channel and not for files.  

Currently it looks as though I have lost all of the files that were there - This is quite upsetting - And the other replies I had up to now have not even pointed in the right direction - Currently I feel it may be best to cut my losses and delete my Teams Org - And find another more reliable way to have meetings with file sharing.  I do hope that somebody can find the files and I dont have to resort to using a less preferable service.

Answer 2

Hi AliceT,

Thanks for your updates and sorry for all inconvenience.

To better help you, please kindly collect the debug logs and send them to me in Private Message. To get the debug logs, please press Option + Alt + Shift+1, and the logs should be downloaded to %userprofile%\Downloads folder.

Thanks for your time.

Regards,

Seven

Answer 3

Hello Seven,

I have the exact same problem as the above user. How was this issue resolved, can you help me?
Kind regards

Henrik

Answer 4

Hello Seven, 
Me and my friend have a problem with access to files on free version of teams. This is exactly same topic. 

We use OS system 

Answer 5

Hi all, 

I got exacly the same problem here too.

Can someone help?

Many thanks