Old meeting notes in Microsoft Teams meeting keep populating with each new meeting in series

Question

About a month ago, the meeting notes in our recurring meeting started populating with one specific week's meeting notes. It isn't creating a new meeting notes/loop file like it should. It is just a weekly recurring email with the same participants. No changes have been made to it. We just keep seeing the notes already taken for the December 11th meeting. When you look at the current meeting in the calendar in teams, the notes look empty. How do we make it make a new notes/loop file like it used to?

Answer 1

I've been experiencing issues for a few weeks with our recurring meetings. The notes displayed are always from the previous day.

Additionally, there's a new problem where the meeting consistently shows notes from a specific date. When participants join, the meeting window also displays the wrong date for our daily recurring meetings.

Answer 2

Dear Jacqueline Hazen,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

Based on your description, I understand that you're experiencing an issue where Microsoft Teams is reusing the same meeting notes file for each occurrence of your recurring meeting, rather than creating a new one each time.

This can be frustrating, but there are a few steps we can try to resolve this:

1. Sometimes, editing the entire meeting series can reset the notes functionality. Open the recurring meeting series in your Teams calendar, make a small change (like adding a space in the title), and save it. This can sometimes prompt Teams to create new notes files for future meetings.
2. If the built-in Notes feature is not functioning properly, consider switching to OneNote for your meeting notes. OneNote integrates well with Teams and allows you to create separate sections for each meeting.
3. Before each meeting, manually create a new notes file. You can do this by going to the "Meeting Notes" tab, clicking "Take notes," and then creating a new section for the current meeting.
4. Ensure that your Teams app is up to date. Sometimes, bugs are fixed in newer versions of the software, so keeping your app updated can help resolve issues.
5. Reset the teams app as in Clear Teams cache - Microsoft Teams | Microsoft Learn.

The reference article linked about meeting notes behavior in Teams; Take meeting notes in Microsoft Teams - Microsoft Support [deb1-1dbd-b5f-033c], clarifies that changes to a meeting series affect future meetings, while changes to a single instance only affect that specific meeting. This might be relevant if any modifications were made to the recurring series accidentally.

If the troubleshooting steps don't fix the problem, we might need some additional information to diagnose the issue further. Because our forum lacks relevant resources and permissions, so to better help you, please kindly try to create a service ticket in the Microsoft 365 admin center to support > service requests through navigation, and professional engineers will contact you and assist you further; they may even join you on the remote session and use specialized tools to investigate this issue because they have more access permission than on this forum.

Thanks in advance for your understanding! Please keep in mind that our initial reaction may not always resolve the issue right away. However, with your help and more detailed information, we can work together to find a solution.