Python in Excel (Preview) error message appears with the trace ID is different: 687fc31bbcd642288977ca424718a311

Question

Split from this thread.

Hi All,

I started with the first examples that is provided in the Python in Excel (Preview). The same error message appears, but the trace ID is different: 687fc31bbcd642288977ca424718a311

All four steps Glenn mentioned I have executed, but Python still shows unexpected failure.

Kind regards,
Ton

Answer 1

Hello Ton Knijnenburg

Good Day!

Thank you for taking my suggestion above in reporting the problem. Highly appreciated!

Our engineers will review it for you. They will formulate resolution in the near future. Just be updated by visiting the official Microsoft website. Please do not hesitate to ask the community anytime just in case you have any questions in the future.

Regards,

Jason Guer

Microsoft Community Moderator

Answer 2

Hello Jason,

Thank you for your reponse.
I reported the issue.

Kind Regards,

Ton

Answer 3

Hello Ton Knijnenburg

Good Day!

Thank you for getting back to us. Highly appreciated.

In this case, since Python for Excel still under preview or development that is why you encountered some problem of using it. I would suggest reporting the issue to the support link provided above. In order for our research engineers to be aware about the issue you are currently facing. They will review it and formulate possible ways to fix it in the near future.

Hope you understand.

Regards,

Jason Guer

Microsoft Community Moderator

Answer 4

Hello Jason,

Thanks for your quick response.
The Excel version is Microsoft® Excel® for Microsoft 365 MSO (Version 2310 Build 16.0.16830.20000) 64-bit
I have the beta channel

I have repaired the version, but that didn't help.

The Python version installed on my system is 3.11.5

When I go to File > Options, etc. for the add-ins , no python add-inn is shown.

Cheers, Ton

Answer 5

Hello Ton Knijnenburg

Thank you for posting in Microsoft Community.

It seems like you are experiencing an issue using the Python in Excel wherein you encountered an error message. Let’s work together in finding the best resolution to this issue.

For me to better understand the issue, I’d like to ask a few questions:

• What is the version of your Excel app?

 Here are some steps that you can try to resolve the issue:

• Make sure that you have the latest version of Python installed on your computer.
• Check if you have the latest version of Excel installed on your computer.
• Try repairing your Office installation: Repair an Office application - Microsoft Support
• Try resetting the Python environment by going to File > Options > Add-ins > Manage: Excel Add-ins > Go > uncheck the Python add-in > OK > restart Excel > go back to Manage: Excel Add-ins > check the Python add-in > OK.

If none of the suggested steps works for you. I would suggest to report this directly to our developer. In order for them to be aware about the issue that you currently facing.

Click here: Open-source libraries and Python in Excel - Microsoft Support

Regards,

Jason Guer

Microsoft Community Moderator