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WSUS cant send the latest update to the client

Una Ju 11 Reputation points
2021-06-22T00:19:56.837+00:00

WSUS 3.0 SERVER 2012R2, WSUS Client Win10 1903/1909

After update WSUS, download the latest update patches from Microsoft, send the update patches to related client.

But the event on client shows that the update patches did not download successfully, when i check WSUS server there's a tips called not available.

107921-client.png

So I manually downloaded the update, manually installed on a client, and it successfully installed.......

What should I do to send the update patches to client?

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Una Ju 11 Reputation points
    2021-06-22T06:32:10.507+00:00

    Thanks so much for your respond.

    1、All clients joined in the domain, and all of them cant receive the update.
    2、The attachment is log file.

    1 person found this answer helpful.
  2. Rita Hu -MSFT 9,626 Reputation points
    2021-06-22T01:39:23.94+00:00

    @Una Ju
    As you maintained above, we could install the update manually. It means that the clients did miss the update. It is recommended to confirm whether the update has been downloaded on the WSUS server first. Here are several screenshots for your reference:
    Filter out the approved updates first:
    107884-6.png

    Add the File Status option:
    107934-7.png

    Then the below icon means that the update is ready for installation:
    107952-8.png

    Please follow the above steps and feedback to me if there are any updates. Thanks for your time and have a nice day :)

    Regards,
    Rita

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  3. Una Ju 11 Reputation points
    2021-06-22T02:38:00.063+00:00

    @Rita Hu -MSFT

    107962-2021-06-22-10-29-56.png

    I checked the file status,it's ready to install.

    And there's a error code 0x80246017 on client

    ERROR Details below.

    日志名称: Microsoft-Windows-WindowsUpdateClient/Operational
    来源: Microsoft-Windows-WindowsUpdateClient
    日期: 2021/6/21 12:59:51
    事件 ID: 31
    任务类别: Windows 更新代理
    级别: 错误
    关键字: 故障,下载
    用户: SYSTEM
    计算机: PURIT-JYN.QESCL.com
    描述:
    Windows 更新未能下载更新。
    事件 Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
    <EventID>31</EventID>
    <Version>1</Version>
    <Level>2</Level>
    <Task>1</Task>
    <Opcode>12</Opcode>
    <Keywords>0x4000000000000024</Keywords>
    <TimeCreated SystemTime="2021-06-21T04:59:51.600685500Z" />
    <EventRecordID>2682</EventRecordID>
    <Correlation />
    <Execution ProcessID="9576" ThreadID="30616" />
    <Channel>Microsoft-Windows-WindowsUpdateClient/Operational</Channel>
    <Computer>PURIT-JYN.QESCL.com</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="updateTitle">9NBLGGH3FRZM-Microsoft.VCLibs.140.00</Data>
    <Data Name="errorCode">0x80246017</Data>
    <Data Name="updateGuid">{7deceb2a-1088-457c-8615-ac239416d00a}</Data>
    <Data Name="updateRevisionNumber">1</Data>
    </EventData>
    </Event>

    And I searched the explanation of the errorCode.
    107973-2021-06-22-10-36-22.png

    I dont understand what is this comming?

  4. Una Ju 11 Reputation points
    2021-06-23T07:19:57.79+00:00

    108416-2021-06-23-15-01-19.png108417-2021-06-23-15-01-36.png

    @Rita Han - MSFT

    I checked domain group policy and client's as well, which is wired, nothing is wrong.

    108477-2021-06-23-15-13-28.png
    our DC is server 2012 R2, client is 1909/1903

    And i'm wondering if there's a tool for me to check in Win10 client.

  5. Una Ju 11 Reputation points
    2021-06-24T02:00:01.253+00:00

    I found a computer which didn't install the May update patches.
    And I got the update log.108773-windowsupdatebb.log
    There's also a 'Do Job',you can C.

    Update patches in May are KB5003169 KB5003244

    I'm wondering if it is relevant with the update patches we installed in May.