Calling Plans for Teams

Question

Hi there,

was are looking at setting up a calling plan for our teams account - we currently have an office phone number. Is it possible to use / port an existing 07 (Qld Number) into Teams?

Answer 1

Hi @9f62abfc-1331-46dc-a35f-dca0b14c6cea,

I think you need to transfer your phone numbers from you current service provider to Teams.

Here is the link.

https://learn.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams

Answer 2

Hi 9f62abfc-1331-46dc-a35f-dca0b14c6cea,

What kind is your phone numbers?

In general, you can transfer any phone number that's from a supported provider, including:

• Land line phone numbers.
• Mobile device phone numbers such as those used for cell phone and tablets.
• Toll phone numbers.
• Toll-free phone numbers.
• Service phone numbers such as those used for conference bridges, auto attendants, etc.
• Fax phone numbers, but they can't be used for faxing. They have to be assigned to a user.
• VoIP phone numbers from a phone provider such as Vonage or RingCentral.
• Skype for Business hybrid phone numbers.

After you port your phone numbers over to Teams, Microsoft becomes your service provider and you can disconnect your service with your old service provider or carrier.

Currently, the porting wizard in the Microsoft Teams admin center supports getting phone numbers for the United Kingdom, United States, and Canada. To get phone numbers for other countries and regions, you can manually submit a port order.