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Synchronization issue

Anonymous
2021-12-31T14:49:53+00:00

8:09:37 Synchronizer Version 16.0.14527

8:09:37 Synchronizing Mailbox 'XXXX'

8:09:37 Synchronizing Hierarchy

8:09:37 Synchronizing server changes in folder 'Contacts'

8:09:37 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxIDXXXX'

8:09:38 Synchronizing server changes in folder 'Drafts'

8:09:38 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

8:09:38 Synchronizing server changes in folder 'PersonMetadata'

8:09:38 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

8:09:38      1 item(s) added to offline folder

8:09:38 Synchronizing server changes in folder 'Recipient Cache'

8:09:38 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX

8:09:39      1 item(s) added to offline folder

8:09:39 Synchronizing server changes in folder 'Deleted Items'

8:09:39 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

8:09:39      6 item(s) changed read-state in offline folder

8:09:39 Synchronizing local changes in folder 'XXXXFax'

8:09:39 Uploading to server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

8:09:43      5 item(s) updated in online folder

8:09:43 Error synchronizing folder

8:09:43                    [XXXXXXXXX]

8:09:43                    The client operation failed.

8:09:43                    Microsoft Exchange Information Store

8:09:43                    For more information on this failure, click the URL below:

8:09:43                    https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-80004005-230

8:09:43 Synchronizing Views

8:09:43 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

8:09:43 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX3'

8:09:44 Done

How do I fix this?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-01-18T15:23:53+00:00

    The error is still current and I don't have a solution at the moment.

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  2. Anonymous
    2022-01-11T17:09:17+00:00

    I was having similar issues, and I found a fix that works for my situation.

    https://techcommunity.microsoft.com/t5/outlook/outlook-favorite-folders-and-calendar-groups-not-syncing-from/m-p/3052400/highlight/true#M9284

    yep, false alarm. Worked for about 8ish hours, now all users are back to having issues again.

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  3. Anonymous
    2022-01-11T13:05:57+00:00

    Same Problem here. Outlook is 2109 Build 16.0.14430.20154 in 32 Bit. Synchronizer Version 16.0.14430.
    I saw this Problem first on January 3rd.

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  4. Anonymous
    2022-01-10T07:43:03+00:00

    Hey We have updated Office to an older version. Unfortunately the synchronization errors are still there. Nothing in the favorites is updated. Regardless of whether it is a calendar, mailbox or address book. And we have the same Error.

    The client operation failed.

Best regards

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  5. Anonymous
    2022-01-07T14:04:12+00:00

    I too have the same issue with a public folder calendar stored in the a profile's Favorites folder. The public folder displays all content, but the Favorites folder version does not. Items added to the Favorites folder version are not uploaded and new items added to the public folder are not downloaded to the Favorites version.

    Here is a sync log for the problematic PC:

    8:30:27 Synchronizer Version 16.0.14701

    8:30:27 Synchronizing Mailbox 'XXXX'

    8:30:27 Synchronizing full items in folder 'Inbox'

    8:30:27 Synchronizing local changes in folder 'Favorite Calendar'

    8:30:27 Uploading to server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

    8:30:27 Error synchronizing folder

    8:30:27                    [80004005-501-80004005-230]

    8:30:27                    The client operation failed.

    8:30:27                    Microsoft Exchange Information Store

    8:30:27                    For more information on this failure, click the URL below:

    8:30:27                    https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-80004005-230

    8:30:28 Done

    This is happening on at least 2 PCs at the moment, I expect it is occurring on many more, but the users haven't noticed yet.

    I deleted the profile via Control Panel...Mail with no success.

    I deleted the Favorite folder entry and added it back with no success.

    Thanks.

    Ben

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