"Your Microsoft Support Verification Code"

Anonymous
2021-02-25T17:11:14+00:00

I have received several emails with the above header, and a simple message saying "your verification code is : XXXXXX."

The sender is labelled as "Microsoft Support Verification" and comes from the mail address "maccount@microsoft.com"

Is someone trying to access my account, or is this simply a mail from a phishing address?

Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2021-02-26T00:23:58+00:00

    Microsoft does indeed own this email address and it can be found on this page under Commercial for "Approval Emails": https://support.microsoft.com/en-us/topic/power...

    Like I said, this does not mean that the email you received is genuine as it can easily be spoofed in an email you receive to make it appear it has come from a legitimate source.

    All i can say is, make sure you have your account locked down with Two-Step authentication. You can learn about this here: https://support.microsoft.com/en-us/account-bil...

    This makes it virtually impossible for anyone to get into your account from another untrusted device.

    Yes, sometimes you will need to enter a verification code (not very often on a trusted device), which can feel a little annoying, but it's nowhere near the major headache you'll have if someone steals your account.

    I hope this info proves useful for you.

    Kindest regards,

    Neil

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  1. Anonymous
    2021-02-25T22:31:02+00:00

    Thanks again for this Neil, and your additional response.

    The related parts of the mail address of the sender are maccount & Microsoft dot com.

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  2. Anonymous
    2021-02-26T09:21:26+00:00

    Many Thanks Neil - a very useful and rounded answer. I'm concerned that someone may be trying to access my account, but have confidence in 2 factor identification. I guess that's it's not uncommon these days to experience this type of opportunism.

    Best regards

    Neil

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