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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
About 10 seconds after I open my Outlook emails, I receive the following error message:
ErrorType: Component
UTC Date: 2023-05-29T12:48:12.838Z
Puid: 00030000015D64F3
Client Id: 30923D33A1354751876EEA56025E361A
Session Id: 106a99d3-3d53-48cb-ab6a-00c6494cc3d8
Client Version: 20230519010.06
BE Server: MEAPR01MB5382
I have tried clearing my cache, tried in Chrome, Safari and Firefox on Mac, tried on a PC - and all to no avail.
I've also rebooted my computer, and had our IT help desk (email specific) looking for answers - but it's been 5 days now and I'm desperate for a solution. Please help!
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've tried private mode and the error still appears.
I've also looked at your link - but the settings are for PCs not Macs - so I'm investigating where I can find Beta: Use Unicode UTF-8 for worldwide language support. for Macs.
So frustrating! I'm at the point where I'm about to change mail systems.
Also some people started their browsers in Private Mode/Incognito and then went to Outlook.